Service Uptime Management
Service uptime depends largely on how well your infrastructure is maintained. A failed update, an obsolete firewall rule set, an un-noticed disk corruption, anything can lead to a critical event that can lead to a service downtime. Bobcares engineers schedule regular audits on your infrastructure to detect possible performance, reliability or security issues, and take preventive measures so that your customers are not affected.
With 24/7 monitoring, we identify service deterioration trends and take remedial actions even before it starts affecting the customer. Emergency response procedures are tested and improved continually, which allows us to restore a service within minutes in case of a downtime.