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Buy admin hours


Get expert engineers to fix your server issues.

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Hourly server administration gives you access to expert assistance to fix specific one time server issues. Use the admin hours in one go, or use it any time round the clock within 1 year. How it works.

Value Hourly Plan

$44.99/hr

Get expert help to upgrade, install, migrate and configure your applications and servers.

BUY HOURS

12 hour response

Our team will contact you in 12 hours or less.

Non emergency issues

We cover a wide variety of tasks that improve the performance, security and uptime of your server and applications

  • Server hardening
  • Server optimization
  • Infrastructure setup
  • Application install
  • Server configuration
  • Data migration
  • Backup recovery

Priority Hourly Plan

$59.99/hr

Need help immediately? We’ll respond to you right away and get your issue fixed.

BUY HOURS

1 hour response

We’ll provide priority support within one hour.

Non emergency issues - Priority support

Enjoy priority support and fast responses as we take care of your work on a priority basis.

  • Server hardening
  • Server optimization
  • Infrastructure setup
  • Application install
  • Server configuration
  • Data migration
  • Backup recovery

Emergency administration

Quickly recover from a service downtime, and optimize your servers to avoid similar downtimes.

  • Emergency backup restore
  • Server troubleshooting
  • Application troubleshooting
  • Database issues
  • Server or service down
  • Failed migration

How it works


To initiate a consultation, please purchase 1 hour. Our server expert will contact you and begin investigation into your server, website or application issue. We may need to log into your server to understand what is causing the issue. Please note that in some cases, investigation may go over 1 hour.

We will advise you on what may be done and a rough time estimate to fix the issue. On your approval, we’ll schedule the work. Once started, we’ll keep you posted through out till it is complete. We bill in increments of 1 hour.

Emergency administration


The probability of online transactions getting disrupted exponentially increases with each passing minute of a service downtime. When attending a server/service downtime, our first priority is to restore production services, and confirm there’s no data loss to customers. We then go further and find out exactly what caused the downtime, and implement solutions to prevent its recurrence in the future.

Emergency administration

Quickly recover from a service downtime, and optimize your servers to avoid similar downtimes. See common server emergency issues

Server troubleshooting

With tried and tested troubleshooting procedures, we quickly locate the issue, and restore service quality. See commonly resolved server issues

Application troubleshooting

We quickly identify the cause of an application error, and help you restore any lost data. See commonly resolved application errors

Non Emergency administration


Get your applications into high performance mode. We’ll help setup applications, optimize and harden servers and even migrate data.

Server hardening

Get expert help in recovering from a security issue and hardening your server against future attacks. See commonly resolved security issues

Server optimization

Recover quickly from a server performance issue, and optimize your servers with Bobcares administration. See common server performance issues

Infrastructure setup

Get new services custom configured and optimized for your server infrastructure. See common infrastructure setup requests

Application installation

Meet all your business needs and security/optimization requirements with our custom installation service. See common application installation requests

Server configuration

Bobcares experts re-configure your servers to meet your specific requirements with minimal downtime. See common server configuration issues

Data migration

We help you migrate data to your new infrastructure with zero data loss, and minimal downtime. See common data migration requests

Frequently asked questions


Can investigation and fixes be clubbed?
Yes. For example, if we take 20 minutes to investigate, and 40 minutes to fix, we will bill you for only for 1 hour.
Can I rollover the remaining minutes from my hours?
No, because we bill in increments of one hour. But you may club multiple tasks together.
What happens if I have hours left over?
You get credits for hours remaining. You may use them anytime within 1 year.
How long do my hours remain valid?
They remain for up to 1 year. Many of our customers pre-pay for hours and use them as and when they need them.

Fix your server now!


Let us help you identify and fix your server trouble.

Get expert assistance in 3 simple steps.

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Cover your server today!


Keep your servers optimized, hardened and updated at all times.

Starting at just $74.99/server/mo.

MANAGE MY SERVER

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