All Hosting companies face it at one time or the other – Angry customers, Finicky customers or simply those who have difficulty understanding the web. The support team at Bobcares has seen them all and knows how to give each customer a friendly and patient ear.
Personnel at Bobcares are recruited based not only on their technical skills, but on communication skills too. Patience and understanding are primary virtues uniformly found in all team members.
Bobcares strives to provide team members with optimal working conditions and fixed hours per person to avoid unnecessary stress and strain. That way support team members can attend to a distraught customer, or a particularly slow customer, with patience, leading to higher customer retention.
Experts in technical support
Bobcares Engineers work on complex issues on servers to reduce downtime, improve performance and help service providers reduce their support costs.
The Bobcares team is made up of Computer and Electronics Engineers with years of experience in the Web Hosting industry. The combined expertise of 300+ engineers in Bobcares makes up a formidable talent pool, that can handle just about any technical challenge in Web Hosting.
Learn more about Technical Expertise