100% of administrators at Bobcares are computer science engineers. With a strong foundation on computer systems and networks, our team of engineers are not limited by administration interface capabilities. We work at the operating system level to quickly develop solutions to unprecedented issues.
Armed with an in-depth knowledge of how various sub-systems interact in the internet, and with hands-on experience of various troubleshooting software, we quickly resolve complex issues.
Systems automation is key in keeping a server farm efficient. We automate processes and systems using software coded in Bash, Python, C, etc. which keeps the servers reliable and efficient.
We help you evaluate and deploy new systems. We give you inputs on the right hardware technology, assist you in capacity planning, and help you in installing the new systems.
With 24/7 emergency security administration and security assistance, we shield webmasters from major vulnerabilities, and recover quickly from a security issue.
New website or server features impose a performance penalty. Our engineers help webmasters maintain a fast website by identifying and fixing resource hogs.
Web hosting knowledge
Bobcares is a trusted brand in web hosting industry since 2001. Web hosting technologies, common web hosting issues, evolving trends, etc. are common knowledge for each Bobcares engineer.
Bobcares engineers have a sound understanding of server hardware technology which allows them to troubleshoot server emergencies, assist in server upgrades, and aid in technology implementations.
Fluent English communication skills
Complex technical matters need to be communicated in simple terms. 100% of our engineers are chosen based on their proficiency in written and spoken English communication skills.
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Looking for ways to improve your customer support?
Your business is unique, and so are your business challenges. Let us have a quick chat and discuss your business goals. We’ll show you the most effective way to structure your support process, and the right tools you’d need for it.
Of course, there’s no charge, no risk to you, no obligation whatsoever.
Stringent information security
Your customer and server information is sensitive; which is why we protect them using the strictest security standard in the industry – ISO 27001:2013