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Help desk support


Bobcares delivers customer delight with friendly, lightning fast help desk support.

 

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The customer is the center of any business. Lightning quick support that treats its customer well, is the only way to maintain a happy customer base that spreads the word around and grow your business. But how can you compete with large businesses that already have well entrenched 24x7 support system? Well, that’s where we come in.

Bobcares uses your helpdesk system to support your end customers, helping you maintain a 24/7, responsive and expert support channel. 97% of tickets we handle actually are resolved within the first 60 minutes – with an average response time of 23 minutes.

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