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APPLICATION SUPPORT

We support your app platform


No matter which website application your use, chances are, we are already supporting it.

 

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Bobcares routinely manages websites that cover a wide range of technologies. We take care of all the website administration and server management tasks that includes, app upgrades, server upgrades, performance tuning, uptime monitoring, security hardening, backup management, etc. Listed below are a few applications and platforms we administer on a day-to-day basis.

WordPress

WordPress is the most popular content management system. It can be installed as a stand alone site, or a multi-site that can host many domains in the same hosting space.

Read about Bobcares WordPress support

Magento

Magento is a popular e-commerce platform that has a vibrant ecosystem that offers a wide range of feature add-ons to cater to all types of online businesses.

Read about Bobcares Magento support

Drupal

Drupal is a popular open source content management framework, which has a minimalistic core set of features, but is extensible with a growing list of modules.

Joomla!

Joomla! is a cross-platform content management system that is intuitive to use, and is extensible with a wide range of “components”, “plugins”, “templates”, and “modules”.

DotNetNuke

DotNetNuke or DNN is an open source content management system based on Microsoft .NET. A large collection of third-party apps allow extension of features to DNN core.

PHP web apps

PHP is a server-side scripting language designed for web development. Most popular frameworks include Laravel, Phalcon, Symfony, Yii, Codeigniter, CakePHP and Zend.

Django/Python web apps

Python is a general purpose programming language that allows creation of web front ends for complex business applications. Popular frameworks include Django, Flask and Pyramid.

Ruby on rails web apps

Ruby on Rails is a popular development framework that enables building extensible, fast and scalable web applications in a very short time (aka Rapid Application Development).

Java web apps

Java is a mature application development platform which allows creation of large business apps using frameworks such as Spring MVC, JSF, Vaadin, GWT, etc.

How we help


App & plugin updates

Most websites are customized in one way another. Maintaining these custom features during an app upgrade can be tricky due to various app and database dependencies. We help you carefully map the dependencies, and seamlessly transition to a new application version without affecting site functionality.

Site feature changes & bug fixes

Business is dynamic. Every once in a while, you may need to add a new product category, or integrate a new popular payment gateway. Hiring a developer for such small changes may not be fast or easy. With Bobcares, you get application developers familiar with your website, who make required changes, usually on the same day.

Website design and graphics updates

Websites need to be updated periodically to showcase new products, launch new marketing campaigns, etc. Our team of experienced application developers and brilliant graphics designers helps you create new website designs that are intuitive to navigate and visually stunning.
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24/7 security monitoring & patching

New vulnerabilities are discovered in application core and add-ons all the time. Attackers use these vulnerabilities to inject malware into websites, leading to SEO penalties and loss of reputation. We keep your website safe with 24/7 advanced security monitoring, and pro-active patching of vulnerabilities.
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Performance optimization

A slow website not only frustrate your customers, but also tank your site rank in search engines. We keep a close watch on your website performance and periodically audit the website to find performance bottlenecks. Site speed issues are resolved even before it is noticed by customers or search engines.

SEO audit & optimization

Search engine optimization is a moving target. Search engines change their ranking algorithms frequently, and a well optimized site today may lose its rank in just a few weeks. We perform periodic SEO audits on your website, and help you re-optimize your website as per the latest SEO trends.

Backup configuration & maintenance

Life’s unpredictable. Things such as a failed hard disk, file system issues, database errors, etc. can cause your website to be lost. We help you configure reliable website backups, and periodically test the backup integrity, so that you’ll always have a reliable, fully tested backup in case of emergencies.

DevOps

As they say, time’s money. We help you reduce time to market by maintaining uniform development and production environments and automating the deployment process, and building systems to easily manage a diverse server infrastructure.

Remote infrastructure management

Never again worry about a downtime. We keep an eye on your servers 24/7, and take corrective action on service issues, way before it can affect your customers.

  • 24/7 infrastructure monitoring
  • 24/7 emergency restoration of failed/degraded services
  • Periodic performance audit and optimization
  • Periodic security audit and hardening
  • Emergency patches and timely server upgrades
  • DevOps management
  • Backup management and disaster recovery
  • ..and more

Remote technical support

Be it troubleshooting an application error, or a request for service configuration, we are here 24/7 to help your customers get the best out of your service.