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cPanel/WHM support


Your customers get instant access to expert cPanel support over help desk, live chat and phone – 24 hours a day, 7 days a week.

 

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cPanel web owners often require personalized assistance in configuring hosting services specifically for their web applications and client devices. It takes an expert team of cPanel administrators to quickly troubleshoot service issues, and deliver un-matched hosting experience. With our team of top cPanel/WHM experts, Bobcares is un-matched in delivering quality cPanel support.

cPanel/WHM support features


24/7 emergency administration

We restore failed services, and liaise with your service provider to restart the server if it’s needed.

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Service configuration assistance

We help cPanel account owners setup or troubleshoot their hosted services with detailed assistance.

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Service performance assistance

When a performance issue is reported, we quickly find the bottle neck, and restore the service quality.

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Account security assistance

We help cPanel account owners quickly recover from an attack, and restore domain reputation.

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Crash recovery assistance

We assist cPanel account owners restore lost data through database repairs, backup restores, etc.

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Account setup and migration

We help new cPanel account owners quickly setup their services by providing detailed assistance.

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Account administration and upgrades

We help your customers grow with you by helping them add services such as SSL, increased quota, etc.

Pre-sales support

Our experts analyze the hosting needs of customers, and give a convincing solution using your hosting features.

Why you’ll love Bobcares


For the past 14 years Bobcares has constantly innovated to build world class systems and procedures with only one focused goal – delightful customer support. Everything we do are centered around you and your customers. From this ultimate goal, we’ve worked backwards, and created a host of features our technical support which your customers will find valuable. Here are a few of them.

24/7 support availability

Your customers get prompt support, round the clock, any day of the week.

See how we ensure 24/7 availability

White label support

We work using your support desk, as your staff, under your brand name.

See how we ensure transparency

Certified quality

Each support interaction is performed as per the strict ISO 9001 standard.

See how high quality is maintained

Stringent information security

Your customer/server data is protected as per the strict ISO 27001 standard.

See how security certification protects you

100% engineers

Our help desk support team is made up of experienced computer science engineers.

See how Bobcares engineers add value

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Personalized replies

We do not use canned replies, and personalize each of our responses.

Friendly, patient support

We build customer loyalty by staying with the customer until issue is solved.

Supported technologies


CentOS cPanel/WHM support

CloudLinux cPanel/WHM support

RedHat cPanel/WHM support

cPanel DNSOnly - cPanel/WHM support

LiteSpeed cPanel/WHM support

Nginx cPanel/WHM support

cPanel VPS optimized - cPanel/WHM support

VMWare cPanel/WHM support

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