Website owners often require assistance in customizing Odin (formerly Parallels) Plesk hosting features and managing their web/mail services. With 24/7, personalized Plesk technical support, we help your customers maintain a secure, fast and reliable web and mail services on their domain.
24/7 emergency administration
We react swiftly to a service disruption, and restore failed services before it can affect customers.
Service configuration assistance
With fast, personalized support, we help Plesk account owners meet their specific business requirements.
Resolving performance issues
We help Plesk account owners maintain domain reputation by resolving performance bottlenecks.
Account security assistance
We help Plesk account owners quickly recover from a security issue, and restore domain reputation.
Crash recovery assistance
We assist Plesk account owners recover lost data through database repairs, backup restores, etc.
Account setup and migration
We help new Plesk account owners setup their hosted services with detailed assistance.
Account administration and upgrades
We help your customers grow with you by helping them add services such as SSL, increased quota, etc.
Our experts analyze the hosting needs of customers, and give a convincing solution using your hosting features.
BobCares.com really cares! I’ve been a client for several years and have had several incidents which the team at BobCares.com has fixed. I’m a really happy camper!Doug Hauptman
Why you’ll love Bobcares
For the past 14 years Bobcares has constantly innovated to build world class systems and procedures with only one focused goal – delightful customer support. Everything we do are centered around you and your customers. From this ultimate goal, we’ve worked backwards, and created a host of features our technical support which your customers will find valuable. Here are a few of them.
We do not use canned replies, and personalize each of our responses.
Friendly, patient support
We build customer loyalty by staying with the customer until issue is solved.