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OPERATING SYSTEMS SUPPORT

We support your server technology


No matter what server platform you use, or the operating system you employ, chances are, we are already supporting it.

 

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Bobcares routinely manages server infrastructure covering a wide range of technologies. We take care of all technical support and system management tasks that includes, user administration, resource management, storage/network administration, network/system hardening, performance optimization, backup management, system upgrades, etc. Listed below are a few operating systems we administer on a day-to-day basis.

CentOS/Fedora/RHEL

Red Hat Enterprise Linux and its open source version CentOS is derived from the Fedora project, and is built for business critical applications such as e-commerce, telecommunications, etc.

Read about Bobcares Linux support

Microsoft Windows

The Windows Server series of products that include the editions 2008, 2008 R2, 2012, 2012 R2 and 2016 are business class server operating systems based on Windows NT technology.

Read about Bobcares Windows support

CloudLinux

CloudLinux is a RHEL based GNU/Linux operating system that’s built for shared hosting providers. It uses a customized OpenVZ kernel that protects each account from resource/security abuses.

Ubuntu

Ubuntu is a Debian-based GNU/Linux operating system developed by Canonical Ltd., and its server variant is used widely in business critical applications such as cloud hosting, e-commerce, etc.

Read about Bobcares Linux support

SUSE/OpenSUSE

SUSE Linux Enterprise Server and its open source variant OpenSUSE is a GNU/Linux operating system targeted at large organizations for physical, virtual and cloud workloads.

Read about Bobcares Linux support

Debian

Debian is a GNU/Linux operating system mostly popular as a desktop OS, but is also used widely in web hosting, VPS hosting, and cloud hosting applications.

Read about Bobcares Linux support

CoreOS

CoreOS is a lightweight operating system based on Linux kernel and is designed to support server clusters. It provides automation, ease of applications deployment, security and scalability.

How we help


IIS web server support

Everyone loves a fast, highly available website. But issues like application pool errors, user permissions, network permissions, etc. can cause websites to go down. We monitor your web services 24/7, promptly fix service failures, and help your customers recover from website errors.

Control panel support

Control panels offer an easy way to manage websites, but some advanced features such as scheduled tasks, SSL management, etc. can at times get complicated. Our cPanel, Plesk and WebsitePanel experts help your customers quickly resolve account management issues.

Mail server support

A fast and spam free email service is key in ensuring business productivity. We help your customers troubleshoot email configuration/delivery issues, and keep your email servers (such as Postfix, Exim and Exchange) running smoothly.

Database support

Every modern website stores its site data in a database. A database error in a shared server can cause downtime for hundreds of websites hosted in it. Our MSSQL and MySQL experts are at hand 24/7, and help your customers quickly recover from database errors.

Backup management

Backups are your safety net. Through data recovery tests, backup process fault monitoring, and continual improvement of backup systems, we ensure that you always have a reliable system and data backup to restore at a moment’s notice.

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Server security

Security of a server can be guaranteed only through multi-layered security, reinforcing the defenses through frequent testing, and constant updates. Given below are a few of the common security administration procedures.

24/7 emergency administration

Today’s resource hungry applications not only need services to be available, but also be highly responsive. With 24/7 monitoring and emergency administration, we ensure your servers meet the performance standards.

Infrastructure setup

We aid in decision making and successful deployment of new systems by evaluating benefits of different hardware technology, far sighted capacity planning, and seamlessly integrating servers into the current infrastructure.

Remote infrastructure management

Never again worry about a downtime. We keep an eye on your servers 24/7, and take corrective action on service issues, way before it can affect your customers.

  • 24/7 infrastructure monitoring
  • 24/7 emergency restoration of failed/degraded services
  • Periodic performance audit and optimization
  • Periodic security audit and hardening
  • Emergency patches and timely server upgrades
  • DevOps management
  • Backup management and disaster recovery
  • ..and more

Remote technical support

Be it troubleshooting an application error, or a request for service configuration, we are here 24/7 to help your customers get the best out of your service.