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INSIDE BOBCARES

We turn your customers into your raving fans.

ABOUT BOBCARES


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Each website is a 24x7 business, that depends on uptime to survive. We’re here to help businesses thrive.

Bobcares has been synonymous with Customer Support and Services to Web Hosts since 1999. At this point, Bobcares directly manages over 3.5 million websites around the world, provides Linux and Windows administration services, and develops software for our clients. Bobcares engineers are passionate about their customers and work on a daily basis to provide unmatched service to website owners.

 

 

Bobcares team managers

OUR FACILITIES


India Office

The Bobcares Facility in Cochin, India is equipped with improved Redundant Bandwidth and an advanced network. For uninterrupted power, Bobcares has invested in Backup generators for the entire facility and additional UPS for additional protection.

The entire facility and infrastructure is 100% owned by Poornam(parent company of Bobcares) and is not shared with other companies.

  • 12,800 sq. ft. office facility, owned by Poornam.
  • Located in Kakanad, Cochin the Bandwidth hub of India.
  • 250KVA Generator backup for smooth 24x7 power. The entire network is also backed up with APC UPS.
  • Gigabit LAN network and CAT6 cabling for networking over 200 workstations.
  • Hitachi Chiller air-conditioning systems for 24x7 optimal working environment.
  • Redundant radio links and under ground leased lines for 24x7 Internet connectivity.
  • The facilities and capacity is not shared with other companies.

Poornam Info Vision Pvt Ltd

Poornam Inc. / DBA Bobcares

US Office

The Bobcares US Facility is located in a Class A data-center in downtown Phoenix, Arizona. The entire facility is connected via four gigabit connections to our provider.

Our US based staff work round the clock to provide Level 1 support via phone to Web Hosting and Data Center customers.

WHAT PEOPLE SAY ABOUT BOBCARES


15 years with Bobcares and counting

We at 1stHostWeb.com have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner.

If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!

Glenn Lee

1stHostWeb.com

Bobcares is a strategic partner for my web hosting business

Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go.

We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.

We use Bobcares because we care about our customers!

Dale C. Crow

GH1 Web Hosting, Inc.

I now spend more time with my family

Since using Bob Cares we have had fewer customer’s cancel accounts, and have had more new sign ups than ever before.

Best of all I have more time to spend with my family. BobCares goes above and beyond.

Thank you very much for every thing.

Jason Litson

Link Disk Host

Bobcares helps us meet our tough Premium 24/7 SLAs

We are very impressed by Bobcares and its management team. They are always professional and friendly, extremely helpful and highly responsive.

With Bobcares, we are able to keep our tough and technically very demanding Premium 24/7 SLA’s for our large multinational and hosting customers.

They go above and beyond, and this is consistent from top to down. I can only highly recommend them.

Pascal Lauria

Scalix Inc.

Great partner for remote-hands work

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Stop The Hacker

Integral part of our online presence

I can honestly say that Vijin does a wonderful job, it would be difficult for Labour Guide to imagine our web page without him. I discussed your services with our IT department today, they really have only compliments and good things to say.

The team is an integral part of our online presence and provide excellent support. Nothing is a problem for Vijin and the team and they always provides feedback on our requests.

It is a pleasure and an honour to work with a person with the knowledge of Vijin. Thanks for delivering an excellent service. Bobcares are the best!

Andre Claassen

Labour Guide

Bobcares solves issues within minutes

I have never been more impressed with a company than I have with Bobcares. Their techs are amazing. They get to the bottom of issues extremely fast, usually within minutes of submitting a ticket. I would TOTALLY recommend Bobcares to anyone.

Thomas Stempien

Agribusiness Publications

I can really count on them

Tharun and Hamish have been amazing. Totally helpful and fully engaged with me to overcome some very serious server issues. They worked extremely hard and did not give up until the job was finished. I can’t thank those two gentlemen and their team enough for all of their tireless help and support! I feel that I can really count on them to be there for me when I need them the most.

Thanks again guys, you are awesome!

Philip Shapiro

Webcountry

Very good knowledge of Linux/System Admin

Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions.

Hemant Kumar

Dinsol

AT THE HELM


Amarjyoti Krishnan

Amarjyoti Krishnan
Managing Director, HOD Dev and Tech

 

Sangeetha S Naik

Sangeetha Naik HOD Establishment & Marketing

 

Tobby Davasia

Tobby Davasia Kollemmalil
Member, Executive Group

 

Lijoe Antony Chakiath

Lijoe Antony Chakiath
Member, Executive Group

 

Sojish Krishnan

Sojish Krishnan
Member, Executive Group

 

Agni Soonu

Agni Soonu
Member, Executive Group

 

Blessen Cherian

Blessen Cherian
Member, Executive Group

 

Noble Joshy

Noble Joshy
Member, Executive Group

 

Priya T

Priya T
Information Security Manager

 

Tharun M

Tharun M
Quality Manager

 

Vishnu Ram V

Vishnu Ram V
Member, Technical Innovation Group

 

Hamish O L

Hamish O L
Member, Technical Innovation Group

 

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