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Emergency Support

Quick server recovery, and permanent issue resolution that prevents issue recurrence.

 30 minutes response

 Available 24/7/365

 Quick service recovery

 Permanent issue resolution

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We quickly restore failed services, and dig deep to find out exactly what caused the downtime. We then implement a solution tailored for your server so that the same issue never happens again.

How we help

Here are a few common issues we resolve. The exact quote for your specific issue may vary based on the complexity, but this should help you get the ball rolling. Get started.

Spam mitigation

2 hours

Database recovery

2 hours

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Server load mitigation

2 hours

Email error resolution

1 hour

Fix PHP errors

1 hour

Website hack recovery

2 hours

Vulnerability patching

1 hour

Restore failed services

1 hour

Don’t see your specific issue listed?  Talk to our expert to know how we can help you.

How it works

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1. Contact

As soon as we receive your initial consultation order, our experts get in touch with you via mail and chat (Skype, Google, etc.).

2. Rescue

Our first priority is to recover any failed service and restore normalcy. We’ll keep you updated regarding the progress.

3. Resolve

We then dive deep into the issue and find out why it happened in the first place. Then we implement permanent solutions to prevent its recurrence.

Not sure how we can help you? Click here to talk to our expert.

Get started in 2 steps

Our experts login to your server within 1 hour. We audit server logs, trace processes and more to find out exactly what’s going wrong. We then proceed to implement a temporary fix for services to come up, and then we will advise you of a permanent fix. Billing is on an hourly basis in 30 minutes increments. Have questions? Talk to our expert.