Bobcares Blog
Tried and tested solutions for your website, servers and cloud systems.
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Top 7 server optimization tips for WordPress performance tuning
Everyone loves a fast website. Even search engines such as Google say a site should respond within 200 milliseconds [1]. This means you should keep your site lightning fast not just to keep your customers happy, but to retain your SEO rankings. From image optimization...
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One click button to reboot VM via the WHMCS oVirt interface
Web hosts are now rapidly moving on to virtualization solutions to provide cheap and easily scalable hosting services such as VPS hosting, to their customers. In our role as Outsourced hosting specialists for web hosts, we help setup and maintain a suitable...
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VM cluster setup for high availability hosting using WHMCS oVirt plugin
We live in a world where internet users cannot tolerate even a few minutes of downtime. When Google or Twitter gets inaccessible even for a few seconds, it creates a havoc in the online world. The reason why many web hosts now move to cloud solutions is to ensure high...
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VM console access for easy administration of your oVirt Virtual machines from WHMCS
In our role as Outsourced hosting support specialists for web hosts, we help setup and maintain various virtualization solutions for hosting businesses. oVirt is a commonly configured open source virtualization system for web hosts who want to take advantage of the...
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How outsourced customer support improves customer retention in your hosting business
"Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I'm in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or something?" The above...
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How fast VM provisioning help cloud providers boost their business
With most businesses moving online, customers started expecting their servers to be provisioned in a few minutes. That was when the demand for virtualization sky-rocketed, as it enabled creation of server instances in just a few clicks. For big cloud service providers...
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How to handle multiple project management for WordPress without incurring software conflict
Being the most popular CMS for websites, WordPress development and management has an important role in online businesses. WordPress project management is a common task we perform as a part of our custom software development services. Many often, development companies...
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3 quality parameters to get the best out of your help desk support specialists
Most web hosting companies maintain a support help desk to interact with their customers. Help desks also help to keep track of all the customer support history and can also be integrated with their billing system. But installing a help desk alone, won't guarantee you...
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5 major pre-requisites to consider for outsourcing email support services
Emails are cheap, reliable and very convenient, which makes them the most preferred form of business communication. Marketing, sales, order processing, reminders, alerts, all these can be handled via emails. For web hosts, the email mode of support enables them to...
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Top 6 best practices in Plesk server management
Plesk is one of the commonly used control panels in web hosting servers. Bobcares engineers help web hosts provide a smooth hosting experience to their customers with our efficient Plesk server management services. Anything from an undetected hardware error to a DOS...
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How a web host achieved 80% cost savings with our phone support services
Providing phone support services to customers helps web hosts gain an upper hand in the industry. But, what if the cost incurred for that is far more than you can afford? Many web hosts who operate phone support services inhouse, end up burning their fingers due to...
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3 ways how phone support with a human touch can help retain your customers
What would you prefer more - A personalized customer service or a robotic one? It is the experience that customer gets out of your support, that determines whether he'd stick on to your business or leave. No matter how advanced the technology is, customers still...
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3 mistakes to avoid in server performance monitoring
A fast server with high uptime - that's the dream of every web host! But in real-world scenarios, nightmares do happen in the form of an unexpected server crash or a DOS attack to the web server. To diagnose and resolve server incidents in no time, it is vital to have...
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How to secure WordPress website from hacks!
WordPress powers 19% of the web, and 48 of the top 100 blog sites online. With a strong community of users and developers, the WordPress platform is evolving day by day, with more features and Add-ons. This, in turn, poses some threats as well. Vulnerabilities and...
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How to fix ‘502 server error – Bad Gateway’ in web servers
Google forums get bombarded by customer complaints whenever they see a '502 server error - Bad Gateway' in their Google applications. Though an intermittent error, it can often shoo away visitors from your website. Bobcares helps website owners and web hosting...
read more How to handle multiple project management for WordPress without incurring software conflict
Being the most popular CMS for websites, WordPress development and management has an important role in online businesses. WordPress project management is a common task we perform as a part of our custom software development services. Many often, development companies...
read more
How to achieve customer delight with white label help desk support
Customers are undoubtedly the biggest assets of an organization. We often hear that ensuring customer delight is the ultimate goal which can lead to business success. But what, exactly does customer delight mean? Customer delight is not about making them say a...
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Look out for these 3 core qualities to choose the best hosting support professionals
Many web hosts choose their support company based on cost factor alone. But a poor choice of hosting support personnel can end up ruining your business and shoo away your customers. While cost is one main deciding factor, there are some core qualities that you need to...
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Live chat support – Do you really need it for your hosting business?
Good customer service and technical support are the foundations of any hosting provider. They explicitly reflect the credibility and reliability of your company and helps you to run a successful show. To instil confidence in potential customers about your business, an...
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