Bobcares Blog
Tried and tested solutions for your website, servers and cloud systems.
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Top 7 server optimization tips for WordPress performance tuning
Everyone loves a fast website. Even search engines such as Google say a site should respond within 200 milliseconds [1]. This means you should keep your site lightning fast not just to keep your customers happy, but to retain your SEO rankings. From image optimization...
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One click button to reboot VM via the WHMCS oVirt interface
Web hosts are now rapidly moving on to virtualization solutions to provide cheap and easily scalable hosting services such as VPS hosting, to their customers. In our role as Outsourced hosting specialists for web hosts, we help setup and maintain a suitable...
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VM cluster setup for high availability hosting using WHMCS oVirt plugin
We live in a world where internet users cannot tolerate even a few minutes of downtime. When Google or Twitter gets inaccessible even for a few seconds, it creates a havoc in the online world. The reason why many web hosts now move to cloud solutions is to ensure high...
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VM console access for easy administration of your oVirt Virtual machines from WHMCS
In our role as Outsourced hosting support specialists for web hosts, we help setup and maintain various virtualization solutions for hosting businesses. oVirt is a commonly configured open source virtualization system for web hosts who want to take advantage of the...
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How to clear Docker cache and save disk space
You can spin up a Docker container in a few seconds. A quick "docker run" command, and voila, your shiny new app is online. But this simplicity often leads to a performance bottleneck - High Disk Space usage. Docker focuses on fast container deployment, and doesn't...
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Physical Vs Virtual server : Which one should you choose?
Gone are the days where people thought of "servers" as big, bulky machines installed in data centers. Now, "servers" more often mean cloud instances or VPSs. All that being said, dedicated servers are still a favorite choice for many. Research shows that dedicated...
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How outsourced customer support improves customer retention in your hosting business
"Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I'm in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or something?" The above...
read moreHow to find the best Help Desk Support Company
24/7 support is pretty much a minimum requirement in web hosting and allied industries. Customers may need tech support at 2:00 am in the morning, on a Saturday, or even on Christmas night. But of course, you need your time off, and that's why it is important to find...
read morecPanel spam mitigation – How we fight spamming in cPanel servers
Spam mails are more than a mere nuisance for web hosts. When a server is being spammed, valid mails get lost or delayed indefinitely in the pool of spam mails. Equally panicky situation is outbound spamming from your server. Your mail server IP can easily get...
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How to stop spam in support tickets – A guide for web hosts
Bobcares.com provides outsourced hosting support to web hosts. Many of our customers prefer to use Help Desk as the primary support channel, and often seek our assistance in configuring it the best way possible. A common issue reported by some of these web hosts is...
read more How to clear Docker cache and save disk space
You can spin up a Docker container in a few seconds. A quick "docker run" command, and voila, your shiny new app is online. But this simplicity often leads to a performance bottleneck - High Disk Space usage. Docker focuses on fast container deployment, and doesn't...
read moreTop 5 benefits you reap from an expert server support company
Do you get woken up in the midst of the night to handle a server issue? Do you find yourself trying to pacify angry customers every now and then? Then, it is time for you to consider hiring a good server support company. Servers form the foundation of any online...
read moreHow to fix Drupalgeddon2 vulnerability (CVE-2018-7600) in Drupal 7.x and 8.x
On March 28th, Drupal disclosed a Highly Critical vulnerability in Drupal core (CVE-2018-7600) that was dubbed Drupalgeddon 2 (Drupalgeddon 1 happened in 2014) Drupal version 7.x and 8.5.x was affected by this vulnerability, and allowed remote attackers to infect the...
read more7 causes for PrestaShop white page, and how to fix it
As an Server Administration Service provider, we often get support requests from Prestashop owners. A common error we've seen is the "Prestashop white screen" or the "Prestashop blank page". There are many reasons for this error to happen. Listed here are the top few...
read moreHow to fix ‘503 service unavailable error’ in your websites
In our role as Server administration specialists for server owners, website errors are a commonly encountered issue that we resolve for them. '503 service unavailable error' is one such website error. Recently, we were contacted by a Docker hosting provider who was...
read moreHow to fix Magento error “Syntax error or access violation: 1118 Row size too large”
As a server administration company, we often get support requests from website and server owners. Recently we were called on to fix this error in a Magento 2 server: SQLSTATE[42000]: Syntax error or access violation:1118 Row size too large. The Maximum row size for...
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How to achieve customer delight with white label help desk support
Customers are undoubtedly the biggest assets of an organization. We often hear that ensuring customer delight is the ultimate goal which can lead to business success. But what, exactly does customer delight mean? Customer delight is not about making them say a...
read more24/7 hosting support – Here’s how you can stand out from the crowd
A decade back, 24/7 hosting support was considered a premium service offered by large web hosts. Not anymore. Now almost everyone seems to offer 24/7 hosting support. How can you stand out from the crowd? Maintaining 24/7 hosting support can be costly, AND it can be a...
read moreBest technical support – Top 3 qualities of a great support team
What makes your customers fans of your company? A flawless service gets you customer satisfaction, but you get true customer delight when you deliver fast, personalized assistance.
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