Careers at Bobcares

Software Engineer

Software Engineer will be providing Server Management Services and Support Services to Server Owners and Online Service Providers. Our clients include website owners, web hosting companies, app developers, digital marketers, and more, who want to maintain high service uptime and deliver quality technical support.

 

Eligibility Criteria:

  • Graduation : B.Tech / B.E
  • Branches applicable : CS / IT / ECE
  • Excellent written communication skills is a must (English)
  • Minimum Experience of 1 to 3 Year as Linux system Administrator

Other requirements:

  • Knowledge in Linux is mandatory
  • Knowledge in Unix/Windows/Networking preferable.
  • Ready to be based in Cochin, Kerala.
  • Willingness to work in shifts (rotational shift)

Selection pattern:

  • Technical interview.
  • HR interview.

Salary:

  • As per industry standards.

APPLY

Customer Relations Executive

 

Job Description :

  • Interact with the customers through mail, chat or phone
  • Coordinate with the client and the teams
  • Obtain client feedback
  • Answer marketing, pre-sales and sales calls
  • Forward reboot request to NOC on demand
  • Attend all incoming calls to the company.

Eligibility Criteria :

  • Graduates/Post Graduates with 60% aggregate (B-tech Graduates not considered)
  • Very good written and oral communication skills in English
  • Basic computer literacy
  • Willingness to work in shifts
  • Vibrant and lively nature

CTC Package :

  • First year: Between 2.00 Lakh per annum to 2.30 Lakh per annum *
    Second Year: 2.60 Lakh per annum to 3.20 Lakh per annum*.
    Max. CTC depends on performance based variable pay.

Benefits included in CTC :

  • Round the clock canteen facility will be available at a subsidised cost.
  • Eligible for Rs. 3,00,000/ worth medical insurance per year (self +two dependents).
  • You will be covered under our group life insurance scheme for an amount of Rs. 3,20,000/
  • Eigible for leave / holiday as per Company rules.
  • Eligible for statutory benefits like PF / ESI / Gratuity from day one.

Selection pattern:

  • Aptitude Test
  • Comprehension
  • HR interview.

APPLY

Sales Executive

 
Poornam Info Vision Pvt Ltd dba www.bobcares.com provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries from its offices in Cochin, Kerala, India and via Poornam Inc, Phoenix, Arizona, United States.

 

Job Description :

  • The candidate must be able to communicate over chat, call, and email with potential leads which shall be generated by the marketing team.
  • Anticipate the needs of clients and address them accordingly.
  • Monitoring system performance and security, to ensure everything runs smoothly and securely.
  • Meet with customers to determine their specific needs and wants, making suggestions as to appropriate.
  • Coordinate with the client and the internal teams as part of the selling process and on-boarding.
  • Establishing relationships with new customers to identify various up-selling cross-selling opportunities.
  • Following up with the potential leads to get them converted and existing customers for renewals and service upgrades.
  • Researching to identify selling possibilities and generate potential leads.
  • Actively seeking out new sales opportunities by contacting the customer who had shown interest in the services.
  • Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
  • Creating frequent reviews and reports with sales data and helping managers with new suggestions and strategies to achieve sales goals.

Preferred Skills :

  • Average typing speed of 43WPM
  • Innovative and Spontaneous
  • Ability to convince and build confidence in the customer about services
  • Ability to take initiative and work independently
  • Passionate about sales
  • Prioritizing, time management, and organizational skills.

Eligibility Criteria :

  • Graduates/Post Graduates with 60% aggregate
  • Very good written and oral communication skills in English
  • Basic computer literacy
  • Willingness to work in shifts

Salary :

  • Best in the industry with applicable incentives*

Benefits included in CTC :

  • Round the clock canteen facility will be available at a subsidised cost.
  • Eligible for Rs. 3,00,000/ worth medical insurance per year (self +two dependents).
  • You will be covered under our group life insurance scheme for an amount of Rs. 3,20,000/
  • Eigible for leave / holiday as per Company rules.
  • Eligible for statutory benefits like PF / ESI / Gratuity from day one.

Selection pattern:

  • Aptitude Test
  • Comprehension
  • Essay Test: Time taken will determine typing speed.
  • Direct /Virtual Interview (First Round)
  • Direct /Virtual Interview – HR (Final Round)

APPLY

SEO Analyst

 
Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. We’re known in the market by our brand name Bobcares.

 

Responsibilities :

  • Develop and implement brand SEO strategy
  • Research and report SEO KPIs
  • Research relevant keywords and trends
  • Work on our brand buyer persona and provide search suggestions
  • Collaborate with designers, developers and content writers on SEO strategy
  • Be familiar with SEMRush
  • Prepare backlink strategy (off-page optimization)
  • Remain up to date with SEO techniques and Google Core updates
  • Coordinate social media search benefits

Skills :

2 years SEO experience

  • Knowledge of SEO practices
  • SEMRush or relevant tool experience
  • Knowledge of SEO copywriting
  • Experience analyzing datasets and providing feedback
  • HTML/CSS knowledge
  • Familiar with Google AdWords and Google Search Console

Qualification:

  • Bachelor degree.

APPLY

Digital Marketing Head

 

Role:

  • Implement the digital marketing strategy
  • Measure ROI and KPIs and report appropriately
  • Track and measure SEO, PPC and Google Analytics metrics and provide actionable
    reports
  • Manage team KPIs of the digital marketing / branding team
  • Manage the digital marketing budget
  • Oversee various digital marketing channels
  • Remain up to date with the latest technology and technology trends
  • Oversee all the company’s social media accounts and related content
  • Research competitors and provide actionable feedback
  • Keep aligned with market and industry trends and best practices

Requirements and qualifications:

  • 10 years of hands-on experience with SEO, Google Analytics and PPC campaigns
  • 3 years of experience in developing and implementing digital marketing strategies
  • 3 years of experience as a Digital Marketing/Online Brand Manager
  • Knowledge of all different digital marketing channels
  • Knowledge and experience with online marketing tools and best practices
  • Experience hiring marketers / junior marketers and training
  • Familiarity with the cloud/web hosting/datacenter or related industry
  • Familiarity with web design
  • Accountability and pride in your performance and its impact on a company’s success
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Great interpersonal and communication skills
  • Extremely strong and confident with the English language
  • Flexibility in working hours
  • BA degree Business, Social Sciences, Marketing, Digital Marketing (HR – this needs
    to be wide in nature)

APPLY

Junior software Engineer -Trainee

 

Eligibility Criteria :

  • Graduation : B.Tech / B.E
  • Branches applicable : CS / IT / ECE
  • Aggregate 65% for 10th, Plus Two and Btech (64.99% not applicable)
  • Excellent written communication skills is a must (English)

Other requirements :

  • Knowledge in Linux is mandatory
  • Knowledge in Unix/Windows/Networking preferable.
  • Ready to be based in Cochin, Kerala.
  • Willingness to work in shifts (rotational shift)

Stream / Specialization :

  • Windows and Linux Server Administration.

CTC Package

First year: Between 2.41 Lakh per annum to 3.73 Lakh per annum *
Second Year: 5.85 Lakh per annum *
Max. CTC depends on performance based variable pay.

Benefits included in CTC:

  •  Round the clock canteen facility.
  • Eligible for Rs. 3,00,000/- worth medical insurance per year after completion of
    probation. (self +two dependents).
  • You will be covered under our group life insurance scheme for an amount of Rs.
    3,20,000/- after completion of probation.
  • Eligible for leave / holiday as per Company rules.
  • Eligible for statutory benefits like PF / ESI / Gratuity from day one

Selection pattern :

  •  Aptitude Test
  • Comprehension
  • Computer Aptitude
  • General Technical Awareness
  • Essay Test
  • Technical Interview
  • HR Interview

APPLY

React Native/JS + Node.js Fullstack Developer

Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. We’re known in the market by our brand name Bobcares. We are looking for a React Native/JS developer interested in building performant apps on different platforms.

 

Responsibilities :

  • Collaborate with the team to diagnose and resolve bugs and performance bottlenecks.
  • Design, develop, and implement new as well as pending features in the app
  • Produce well designed efficient code in a timely manner to meet delivery timescales/milestones.
  • Optimize the performance of the existing app to improve user experience
  • Participate in code reviews and ensure the code base meets the coding standards
  • Work with the project manager to ensure that the project is delivered on time and within budget
  • Should demonstrate the ability to handle multiple projects simultaneously, manage priorities and communicate progress effectively.
  • To proactively stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Mentor other developers on software best practices technical guidance and help grow their software development skill sets.

Requirements :

  • Primary skills required : React Native & ReactJS
  • Knowledge in an Agile development environment
  • Proficient in JavaScript, HTML, CSS, and related technologies
  • Expertise with app development
  • Familiarity with server-side technologies, such as Node.js.
  • Experience with database technologies, such as MongoDB or MySQL
  • Knowledge of software design patterns and principles
  • Strong problem-solving skills and attention to detail
  • Excellent communication and teamwork skills
  • Familiarity with DevOps and CI/CD tools, such as Git, Jenkins, and Docker
  • Passion for learning new technologies and keeping up-to-date with the latest industry trends
  • If you are a talented and driven developer who is passionate about creating high-quality apps, then we encourage you to apply for this exciting opportunity

Qualification :

  • Bachelor’s degree in CS/ IT/ ECE
  • Aggregate of 60% for 10th, Plus Two and Btech

APPLY

DevOps Engineer

Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. We’re known in the market by our brand name Bobcares. We are looking for an experienced DevOps engineer who will work closely with the technical lead to identify and establish DevOps practices. You will establish configuration management, automate infrastructure, implement continuous integration, and train the team in DevOps best practices.

 

Responsibilities :

  • Building and implementing new development tools and infrastructure
  • Understanding the needs of stakeholders and conveying them to developers
  • Working on ways to automate and improve development and release processes
  • Testing and examining code written by others and analyzing results
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Selecting and deploying appropriate CI/CD tools
  • Incidence management and root cause analysis
  • Identifying technical problems and developing software updates and fixes
  • Working with software developers and software engineers to ensure that development follows established processes and works as intended
  • Deploy updates and fixes, and provide Level 2 technical support
  • Build tools to reduce occurrence of errors and improve customer experience
  • Develop software to integrate with internal back-end systems
  • Develop scripts to automate visualization
  • Design procedures for system troubleshooting and maintenance
  • Planning projects and being involved in project management decisions
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment
    pipeline

Requirements :

  • Working knowledge of various tools, open-source technologies, and cloud services (AWS, GCP, or Azure ) . Preference for candidates with 2-3 years experience with AWS.
  • Experience working on Linux based infrastructure
  • Proficiency with Git and GitHub(or open sources alternatives) workflows
  • Configuration Management experience such as Ansible/Chef/Puppet or similar.
  • Managing production infrastructure with Terraform, CloudFormation, etc.
  • Strong experience in setting up CI/CD pipeline
  • Good knowledge of databases and SQL
  • Awareness of critical concepts in DevOps and Agile principles.
  • Excellent troubleshooting skills.
  • Excellent organisational and time management skills, including the ability to work on multiple projects at the same time.

Qualification :

  • Bachelor’s degree in CS/ IT/ ECE
  • Aggregate of 60% for 10th, Plus Two and Btech

APPLY

Network Engineer

 

Role :

  • Support site network infrastructure assessments, new builds, refresh, and replacements; support service requests, fix network issues
  • WAN and LAN configuration using Cisco and Arista devices
  • Implement firewall rules
  • New network device deployment
  • Investigate and fix network issues
  • Deliver service requests

Requirements and qualifications :

  • 10+ years of network engineering experience.
  • 5+ years experience in managing Arista devices
  • Strong knowledge of networking, understanding of packet flow, and TCP session establishment
  • Experience in troubleshooting bandwidth, latency, and loss of network performance issues
  • Basic understanding of Linux (Redhat / CentOS)
  • Experience reading and understanding packet captures with tools like tcpdump and/or Wireshark
  • Basic understanding of WAN technologies, policy-based routing, spanning-tree, VLANs, L2 Switching technologies, IPSEC and Firewalls
  • Experience in routing protocols such as OSPF and BGP.
  • Knowledge of LAN, WAN Technologies, and SAN/NAS
  • Fluent and excellent English communication skills

APPLY

A day at Bobcares

We are in the business of helping people succeed online. In that process, every Bobcares engineer becomes a surgeon, an investigator, a hero and a priest. Here’s a peek at our lives.

Where we work & play

Bobcares operates from two facilities in Cochin, India, and Phoenix, USA.

Cochin Office

We own and operate our own secure facility in Cochin. Consisting of 3 floors and spanning over 12,800 sq. ft. of unshared commercial space, we run all our engineering services from this facility. This office has 250 KVA backup generators and individual UPS power backups for our 300+ workstations. To keep us always connected to our customers, we have two underground Gigabit fiber links and a wireless microwave link in case both fiber links fail. Fresh hot meals from our 24-hour cafeteria, transportation by company-owned vans, fun activities throughout the year make for a relaxed work environment so that our engineers can give their best to our clients.

Phoenix Office

Our facility at 202 E Earll Dr in Phoenix, AZ is located in beautiful downtown close to the Light rail and just a 10-minute drive from the Sky Harbor Airport. We provide 24×7 tech support via phone to Web Hosts, DCs, and other service providers from around the world. We maintain a high level of security with 24/7 facility monitoring and restricted entrance.

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