Outsourced Hosting Support & Server Maintenance

Innovation is the key to succeeding as an online service provider. You need to constantly revise your features and market your services better than your competition. But, how will you do all that if you’re constantly firefighting customer and server issues?

That is where a competent tech support team can make a big difference. An experienced team of experts can keep your customers happy, and maintain your servers so that you can spend your time building your company than running it.

Bobcares is in the business of providing unparalleled outsourced technical support for web hosts, web designers and other online service providers. We help businesses outperform and outshine the big players in the industry by making their servers super stable, services blazing fast, and customer support refreshingly friendly & efficient.

Why choose Bobcares as your Technical Support partner

Bobcares is an all-round web hosting specialist. From 100% White Labeled End-customer Support to 24/7 Server Monitoring & Rescue to Complete Server Maintenance, you get an all-round specialist capable of handling your entire tech support operations. Whether you engage your customers via HelpDesk, Email, Phone, Live Chat or Social Media, our experts have ample experience (over 70,000 support instances resolved per month) in delivering the best care possible.

Speaking of experience, Bobcares is powered by over 300 Computer Science Engineers (not technicians) sitting on a knowledge pool that’s built up over 16 years tech support experience (we were established in 2001). From shared and dedicated hosting to VPS, cloud and application hosting, the hosting industry has gone through a lot of changes; and we, on our part helped our customers predict, adapt and succeed in these sweeping changes by keeping abreast on technology & best practices.

Services from Bobcares costs less than hiring an inhouse team. We help you save costs the smart way without compromising on support quality. We do it by placing the costly, invisible server maintenance work load in India, and the front-line customer-interaction services in the US. This way, your customers feel they’re talking to your own staff, while we pass on the savings from backend management to you.

If you are still unsure, don’t take our word for it. Over the past 16 years, we’ve helped web hosts grow from resellers to full-blown multi-NOC data centers. We have customers who have remained with us for all these years. Ask us for a reference, and we’ll be happy to get you in touch with one of our customers. Or, if you want to get the ball rolling, ask us for a custom quote to support your company.