Select Page
OUTSOURCED TECHNICAL SUPPORT

What would you achieve, if you had the right team behind you?

 
Dare to aim higher. Our team takes care of your tech operations, letting you focus on your core business.
 
LEARN MORE

Blazing fast customer service and super efficient server support – by one friendly team.

We love technology. We love happy customers. No matter what time of the day, if your customers need technical assistance or your server goes down, our engineers are always at hand to swiftly resolve the issue. See our services.

All that you need to supercharge your business – under one umbrella

Personalized customer care, top-notch server management or custom software development – We take care of everything you need to put your business on the fast track.

Technical support services

Quick access to experts round the clock. Build your own team of Bobcares experts, or let us take care of your help desk, live chat and phone support as a managed service.

HOW IT WORKS

server support services

Server support services

Never again face a server downtime. Our experts monitor your servers 24/7, quickly resolve server issues, and keep your servers optimized, secured and updated at all times.

LEARN MORE

Software development services

Software development

Feature rich mobile apps, lightning fast web apps, or gorgeous graphical design – at Bobcares you have a one stop destination for all your software development needs.

LEARN MORE

From our blog

Tried and tested solutions for your website, servers and cloud systems. Read our blog.

We help you get the best out of technology

Technology evolves by leaps and bounds. We constantly explore exciting new uses of latest technology to make businesses more reliable, efficient and accessible.

Cloud support


  Ovirt
  OnApp
  RHEV
  VMWare
  OpenStack
  CloudStack
Know more about Cloud Support

Operating systems support


  Linux
  Windows
  FreeBSD
  CoreOS
  Cloud Linux
  Ubuntu
  Debian
  RedHat
  CentOS
  Arch Linux
  Gentoo
Know more about Operating Systems Support

Control panels support


  cPanel/WHM
  Odin Plesk
  DirectAdmin
  InterWorx
  ISPManager
  Webmin
  Virtualmin
  Cloudmin
  ISPConfig
  WebsitePanel
Know more about Control Panels Support

Application support


  WordPress
  Magento
  Drupal
  Joomla
  DotNetNuke
  PHP web apps
  Django/Python
  Ruby on rails
  Java web apps
Know more about Applications Support


How we work the magic

Our experts monitor your support desk and servers 24/7. As soon as a new case or a server incident is logged, it is resolved within minutes. Servers are periodically secured, optimized and updated to keep them top-notch.

 

Help desk support

As low as $3.49/ticket

 

Live chat support

As low as $3.09/chat

 

Phone support

As low as $1.79/min

 

Server support

Starting at $74.99/mo

Industries

WEB HOSTING SUPPORT

WEB HOSTING SUPPORT

For web hosting providers and data centers.

Cloud Hosting Support

CLOUD HOSTING SUPPORT

For SaaS, IaaS, PaaS providers and private cloud owners.

Website management outsourcing

WEBSITE MANAGEMENT

For ecommerce and other high traffic websites.

Outsourced IT support

OUTSOURCED IT SUPPORT

For businesses with private server infrastructure.

Our customers our work

Our team leaves no stones unturned to leave our clients starry-eyed!

15 years with Bobcares and counting

We at 1stHostWeb.com have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner.

If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!

Glenn Lee

1stHostWeb.com

Bobcares is a strategic partner for my web hosting business

Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go.

We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.

We use Bobcares because we care about our customers!

Dale C. Crow

GH1 Web Hosting, Inc.

I now spend more time with my family

Since using Bob Cares we have had fewer customer’s cancel accounts, and have had more new sign ups than ever before.

Best of all I have more time to spend with my family. BobCares goes above and beyond.

Thank you very much for every thing.

Jason Litson

Link Disk Host

Bobcares helps us meet our tough Premium 24/7 SLAs

We are very impressed by Bobcares and its management team. They are always professional and friendly, extremely helpful and highly responsive.

With Bobcares, we are able to keep our tough and technically very demanding Premium 24/7 SLA’s for our large multinational and hosting customers.

They go above and beyond, and this is consistent from top to down. I can only highly recommend them.

Pascal Lauria

Scalix Inc.

Great partner for remote-hands work

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Stop The Hacker

Integral part of our online presence

I can honestly say that Vijin does a wonderful job, it would be difficult for Labour Guide to imagine our web page without him. I discussed your services with our IT department today, they really have only compliments and good things to say.

The team is an integral part of our online presence and provide excellent support. Nothing is a problem for Vijin and the team and they always provides feedback on our requests.

It is a pleasure and an honour to work with a person with the knowledge of Vijin. Thanks for delivering an excellent service. Bobcares are the best!

Andre Claassen

Labour Guide

Bobcares solves issues within minutes

I have never been more impressed with a company than I have with Bobcares. Their techs are amazing. They get to the bottom of issues extremely fast, usually within minutes of submitting a ticket. I would TOTALLY recommend Bobcares to anyone.

Thomas Stempien

Agribusiness Publications

I can really count on them

Tharun and Hamish have been amazing. Totally helpful and fully engaged with me to overcome some very serious server issues. They worked extremely hard and did not give up until the job was finished. I can’t thank those two gentlemen and their team enough for all of their tireless help and support! I feel that I can really count on them to be there for me when I need them the most.

Thanks again guys, you are awesome!

Philip Shapiro

Webcountry

Very good knowledge of Linux/System Admin

Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions.

Hemant Kumar

Dinsol

Why you’ll love Bobcares

}

Online 24/7/365

Lights are always on at Bobcares. Be it a holiday, a week end or the middle of the night, your customers get prompt assistance from a friendly support engineer.

w

Multi channel support desk

Some customers like chatting while others prefer email. Bobcares outsourced support service give your customers the freedom to contact support in a channel convenient to them.

White label support

We work as your team, under your brand name. To achieve 100% transparent support, customer queries are routed through your support desk, and your company’s style of working is followed.

World class support quality

We believe each customer should get the best service in the world. Our ISO 9001:2008 certified quality process ensures that each support instance is handled the best way possible.

Iron clad security

Your customer and server information is sensitive; which is why we protect them using the strictest security standard in the industry – ISO 27001:2013.



Turning your customers into fans of your business

It takes expert engineers and lightning fast support to keep your servers stable and your customers delighted.

ABOUT BOBCARES

Start your support today!


Start your support in 3 simple steps.

GET STARTED

NOT SURE WHAT SUPPORT YOU NEED?

Get a free consultation

WANT TO CHECK OUT THE SUPPORT?

Get a free trial

NEED SUPPORT CUSTOMIZED TO YOUR NEEDS?

Get a custom quote