Bobcares provides Outsourced Tech Support for Web Hosting companies and Server Management Services for a wide range of Online Service Providers. Our clients include VPS hosts, web/app developers, online publishers, and more, who want to maintain high service uptime and deliver quality technical support.
From web hosting companies to digital marketers, hundreds of businesses use Bobcares Outsourced Customer Support to deliver world-class service to their customers.
Our Outsourced Support Services include Help Desk Support, Live Chat Support and US based Phone Support.
Bobcares helps Web Hosting Companies and other Online Service Providers deliver super reliable services by keeping their servers updated, optimized and secured – 24/7/365.
Our Server Management Services include 24/7 Server Monitoring, Emergency Support, and Complete Server Maintenance.
Industries we support
How we work the magic
Our experts manage your support desk, and take care of your customers over phone, live chat and help desk. We monior your servers 24/7 and periodically audit, harden, optimize and update your servers to ensure reliable service.
Are you a web host supporting your customers over help desk, live chat or phone? We can help you deliver lightning fast support round the clock. Click here to know more.
If you are a server owner looking for ways to maintain high uptime, performance and security for your servers, you’re at the right place. Click here to know more.
Our customers our work
Our team leaves no stones unturned to leave our clients starry-eyed!
15 years with Bobcares and counting
We at 1stHostWeb.com have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner.
If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!
Glenn LeeBobcares is a strategic partner for my web hosting business
Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go.
We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.
We use Bobcares because we care about our customers!
Dale C. CrowI now spend more time with my family
Since using Bob Cares we have had fewer customer’s cancel accounts, and have had more new sign ups than ever before.
Best of all I have more time to spend with my family. BobCares goes above and beyond.
Thank you very much for every thing.
Jason LitsonBobcares helps us meet our tough Premium 24/7 SLAs
We are very impressed by Bobcares and its management team. They are always professional and friendly, extremely helpful and highly responsive.
With Bobcares, we are able to keep our tough and technically very demanding Premium 24/7 SLA’s for our large multinational and hosting customers.
They go above and beyond, and this is consistent from top to down. I can only highly recommend them.
Pascal LauriaGreat partner for remote-hands work
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!
Anirban BanerjeeIntegral part of our online presence
I can honestly say that Vijin does a wonderful job, it would be difficult for Labour Guide to imagine our web page without him. I discussed your services with our IT department today, they really have only compliments and good things to say.
The team is an integral part of our online presence and provide excellent support. Nothing is a problem for Vijin and the team and they always provides feedback on our requests.
It is a pleasure and an honour to work with a person with the knowledge of Vijin. Thanks for delivering an excellent service. Bobcares are the best!
Andre ClaassenBobcares solves issues within minutes
I have never been more impressed with a company than I have with Bobcares. Their techs are amazing. They get to the bottom of issues extremely fast, usually within minutes of submitting a ticket. I would TOTALLY recommend Bobcares to anyone.
Thomas StempienI can really count on them
Tharun and Hamish have been amazing. Totally helpful and fully engaged with me to overcome some very serious server issues. They worked extremely hard and did not give up until the job was finished. I can’t thank those two gentlemen and their team enough for all of their tireless help and support! I feel that I can really count on them to be there for me when I need them the most.
Thanks again guys, you are awesome!
Philip ShapiroVery good knowledge of Linux/System Admin
Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions.
Hemant KumarWe help you get the best out of technology
Technology evolves by leaps and bounds. We constantly explore exciting new uses of latest technology to make businesses more reliable, efficient and accessible.
Server virtualization support
| Hyper-V KVM Docker | Rkt Xen LXD / LXC |
Operating systems support
| Linux Windows FreeBSD CoreOS Cloud Linux Ubuntu | Debian RedHat CentOS Arch Linux Gentoo |
Control panels support
| cPanel/WHM Odin Plesk DirectAdmin InterWorx ISPManager | Webmin Virtualmin Cloudmin ISPConfig WebsitePanel |
Application support
| WordPress Magento Drupal Joomla DotNetNuke | PHP web apps Django/Python Ruby on rails Java web apps |
Why you’ll love Bobcares
Online 24/7/365
Lights are always on at Bobcares. Be it a holiday, a week end or the middle of the night, your customers get prompt assistance from a friendly support engineer.
Multi channel support desk
Some customers like chatting while others prefer email. Bobcares outsourced support service give your customers the freedom to contact support in a channel convenient to them.
White label support
We work as your team, under your brand name. To achieve 100% transparent support, customer queries are routed through your support desk, and your company’s style of working is followed.
World class support quality
We believe each customer should get the best service in the world. Our ISO 9001:2008 certified quality process ensures that each support instance is handled the best way possible.
Iron clad security
Your customer and server information is sensitive; which is why we protect them using the strictest security standard in the industry – ISO 27001:2013.
Look no further. Talk to our support specialist for a customized support plan.