What our customers say about us
We work day & night to bring a smile to the face of our customers.
As reviewed in TrustPilot on 8th Apr 2020.
Incredible value and always on point
Incredible value and always on point. Have used Bobcares for years and they have always been helpful, professional, knowledgeable and courteous.
As reviewed in Google on 18th Mar 2020.
They go above and beyond
Provide fast and professional 24/7/365 support for my VPS and servers. They go above and beyond the scope of the agreed paid services to ensure customers are happy – many times they have done additional works without requesting payment.
They are very experienced and manage to solve tickets fast. When I’m unavailable, they contact the datacenter on my behalf, resolve any issues directly with the datacenter.
As reviewed in Google on 27th Feb 2020.
Their response time is almost immediate and they are so thorough!
Bobcares is amazing. I operate a small website hosting company for small businesses and associations that are looking for reliable service and I couldn’t provide it without Bobcares! Their response time is almost immediate and they are so thorough!
It is a pleasure working with them and at a small fraction of the cost of a full-time IT department it allows me to keep my costs low to my customers!
As reviewed in TrustPilot on 21st Feb 2020.
The amazing Bobcares team found a bug that’s hard to find
We approached Bobcares with a server that was constantly maxing out its memory, and our team had exhausted all options and were in need of desperate help. The amazing Bobcares team managed to dig deep into our server and diagnose a known bug with Ubuntu 16.04 and MySQL 5.7 that we would never have found, and performed some critical updates on a production server, keeping downtime to less than 15 minutes. Thank you so much for all of your hard work, we will definitely be using you again!
As reviewed in Google on 12th Feb 2020.
No complaints, highly recommend!
Bobcares has been great to work with for any issues surrounding email! Anytime my outbound emails are getting Blocked or sent to the Spam/Junk Folder, they’re always able to tackle the issue within a couple hours of my reaching out. No complaints, highly recommend!
As reviewed in TrustPilot on 4th Feb 2020.
Bobcares Engineers are very knowledgable
Bobcares responded to my ticket within 15-30 minutes. Engineers are very knowledgable and it seems they already have SOP on every case. There is written NDA in the beginning of services so that gives better assurance on confidentiality.
As reviewed in Google on 11th Jan 2020.
Awesome work. Had a complete Ovirt engine failure and they were able to help me get it back up and running. They really hung in there for me and got it done. It was a ton of work but they got it all knocked out. Thanks Bobcares!!!!
Professional and Friendly, Extremely helpful and Highly responsive
We are very impressed by Bobcares and its management team. They are always professional and friendly, extremely helpful and highly responsive. With Bobcares, we are able to keep our tough and technically very demanding Premium 24/7 SLA’s with a one hour response time for our large multinational and hosting customers. They go above and beyond, and this is consistent from top to down. I can only highly recommend them.
As reviewed in Google on Oct 11th 2019.
Bobcares has been fantastic
I’ve been using Bobcares for nearly 3 years and they have been fantastic, couldn’t recommend them enough.
Bobcares.com is aptly named – they really do care
Bobcares.com is aptly named – they really do care about my company and my customers. That is what sets them above the crowd in the outsourced IT support world!
Quality Trustworthy Company
We have been using Bobcares for a few months now and with their help we have completely turned our quality of customer service around. With the help of the bob cares team, my clients tickets are now not only answered with in an agreed time but my clients get there issues sorted to the highest standard. I would have no doubt about recommending Bobcares to anyone that’s looking for a quality trustworthy company that can handle almost any technical issue that may arise
We saw them more as partners
We have been a customer of Bobcares for quite a long time. We decided to move out because all our system administration tasks are now performed by our own engineers. During our collaboration with Bobcares we faced many issues and challenges which Bobcares was able to complete, we saw them more as partners than customers. Even if sometimes some misunderstandings appeared we always found a solution together. We tried – prior to Bobcares – many other system administration companies and we can say Bobcares is far the best. We highly recommend it to other customers and if – in the future – we shall need to outsource again a part of our system administration needs, we will surely chose Bobcares without any hesitation.
I can now focus on what I do best – web design
Bobcares is extremely good and the team members are so personable and easy to work with. I have complete faith in their ability to keep my server secure and in fine running order. I can now focus on what I do best – web design. Thanks to ALL THE TEAM.
You and your staff have provided me with the type of support I believe my clients deserve.
I cannot begin to tell you what an impact you have made to my business in this past year. You and your staff have provided me with the type of support I believe my clients deserve. I not only appreciate your timeliness, but your courtesy to all my clients as well. Having worked with you and your staff for over one year I have grown to pay less attention to support tickets. I know they will be answered promptly and in a courteous manner. This not only gives me peace of mind, but frees up my time to concentrate on other matters. I appreciate all you are doing.
Bobcares services are Great, Friendly, Supportive, 24×7 Available.
Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions. I feel easy, with Bobcares services. Thank you very much.
We use Bobcares because we care about our customers!
Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go. We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team. We use Bobcares because we care about our customers!
They take the time to learn how your company operates, and treat your customers exactly how you want them treated.. with respect.
Bobcares.. I want to take the time to thank you for all that you mean to our company, HostedToday. We’ve been using your support services from the beginning, and are extremely pleased with the level of support you provide, and your ability to adapt as our company grows. All of your support techs are extremely courteous, and provide accurate, timely support for our clients…. and have been that way from the beginning. And to all those companies considering using Bobcares for their customer support needs….. you will not regret choosing them! They take the time to learn how your company operates, and treat your customers exactly how you want them treated…. with respect.
Bobcares has been one of the best decisions we’ve made…. and they will continue to be an integral part of our business for years to come.
Thanks Bobcares, and keep up the good work!
The servers remain stable, and the customers happy.
I want to thank Bobcares for all that you mean to us. As anyone would agree, hosting involves a great amount of risk. With them, we always feel safe. Any issue that comes up would be solved irrespective of its type. The servers remain stable, and the customers happy. Bobcares takes special care to make their replies look good. They take care of our customers well. And thus contribute a lot to our business. I would recommend Bobcares anyday
They really are a PARTNER you want in your corner
I have used Bobcares for over 15 years. They are very responsive and treat you as if you are their one an only concern. They really are a PARTNER you want in your corner. If you have any concerns if they are the right group of techs you want to represent you, look no further. They really are the BEST out there. I get many emails from my customers complimenting my support team which in this case is BOBCARES. Thanks Team!