Azure Managed Support and Migration Services

Get the best out of your Azure Infrastructure by leaving all the server management needs to us. Spend your time where it’s most valuable while we take care of your Azure cloud services and migration requirements.

Or click here to get Azure support right now

Bobcares Azure Certified
Industry Leading SLA

Industry leading SLA

Since 1999, we’ve had the most aggressive SLAs and will beat any Azure Support SLA.

Simple

Pay in bulk or in part, with no large amount required to get support.

Fast Support

Fast

Get help via Phone, Help Desk or Live Chat immediately.

Experts

We have highly-reviewed, certified engineers who are familiar with Azure and the many microservices it offers.

Azure support portfolio

What we support

Azure CDN

Content Delivery Network

Azure SQL

PaaS database services

Azure Backup

Data protection tools from the Azure Web app services

Azure Virtual Machine

Azure Portal, Azure CLI and Azure PowerShell

Azure Load Balancer

layer 4 of the OSI model

Bobcares Azure support team helps install, manage, and maintain your applications in the many microservices that Azure has to offer along with migration srvices. There is no large commitment upfront to receive support. We’ve been supporting virtual environments since 1999 and have seen the industry evolve and microservices are something we’ve come to specialize in as they grow in size.

We help businesses through support achieve the necessary compliance that Azure will not help you with. Azure can get expensive and Bobcares helps you understand how to avoid the unnecessary costs that can sometimes get out of control while ensuring absolute integrity and security such as DDoS protection.

Pricing

*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.

WHY BOBCARES

The Bobcares difference

Support by Engineers, Computer Science graduates

At Bobcares, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.

100,000+ servers supported

Over the past 20+ years, Bobcares has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.

Certified by Cloud Providers

Bobcares continues to ensure that all our engineers are certified with emerging and highly used technologies. Bobcares has dedicated Azure specialists, AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security Engineers and Network Engineers. We’re the most recognised and reviewed provider of easy-to-consume server management services with these certifications.

Market leader for 20+ years

Bobcares has the greatest history for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.

Located in Phoenix, USA and Kochi, India

We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.

ISO 27001, ISO 9001 certified support quality

We’re committed to delivering top-notch support quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.

How we help

How Azure customers use our service

Quick on-demand Azure support

Fast support to fix business critical functions. Eg. Snag in mass mailing.

Emergency assistance

Lightning fast support for security or uptime issues. Eg. IP blacklisting.

Alert monitoring

Get experts to quickly fix server issues as and when they happen.

Server updates / patching

Apply security and software updates as soon as they are available.

Tier 3 support

Get an experienced admin on call for those tough issues that’s hard to fix.

Server audits & optimization

Periodically audit the server for performance bottlenecks & fix them.

Backup monitoring & audits

Make sure the server’s backup is up to date and reliable.

Infrastructure design

Get expert advice on complex infrastructure design. Eg. High Availability

Server/App migration

Professional help to migrate apps with minimal downtime & zero data loss.

What we support

Supported Azure platforms

Azure CDN

Azure SQL

Azure Backup

Azure Virtual Machine

Azure Load Balancer

24/7 Monitoring and Emergency Rescue

We are the safety net for your servers

24/7 alert monitoring

A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.

Emergency rescue

If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.

Preventive patching

Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.

QUICK on-demand support

We’ll Respond Within 60 Mins

If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:

You send a quick mail summarizing what help you need

Our experts will start working on the ticket within 60 minutes

Support hours will be taken from your account credit

Bobcares services are rated highly

Trustpilot Logo
Rated 4.8 / 5 based on 412 reviews.
Google Logo
Rated 4.5 / 5 based on 99 reviews.

F.A.Q.

Frequently asked questions

I don't see a service I need. Can you give me a custom plan?

Of course. Click here to let us know what you need, and we’ll get back to you with a custom plan.

Can you maintain my servers? Updates, backups, etc.?
Yes. We take care of the whole array of Azure server maintenance operations that include server updates, backup management, security audits, performance tuning, and more.

Click here to request a custom quote.

Or

Click here to see our server management plans.

I have a development team. Can you work with them?

Yes. DevOps are an important part of our service offering. We can work with your developers for code pipeline management, release management, service scaling, and more.

I need to setup High Availability. Can you help?

Yes. We can setup fail-over systems or load balancing clusters for your application or database servers.

Just leave a message, and our HA expert will get in touch with you.

Can you help me migrate / consolidate my servers to Azure?

Definitely.

We have extensive experience in managing large networks. We’ll migrate your apps and services with minimal downtime and zero data loss.

Click here to talk to our solutions expert.

Can I call you? It's easier for me.

We’d love to talk to you. Click here to leave your number and a convenient time to call. Our Azure expert will give you a call.

Can you fix my application errors?

Yes. We support a wide range of platforms that include PHP, Python, JS, Ruby, and their associated frameworks. Our Azure experts are all proficient in programming and debugging. So, no matter what issue you face, we’ll resolve it for you.

My servers are slow / under high load. Can you fix it?

Sure.

Click here to submit a support request. We’ll get back to you within 30 minutes.

Will you support my customers? They have technical questions.

Definitely.

End-customer technical support is a part of Bobcares portfolio. Click here to leave a message about our requirements, and our solutions specialist will get back to you as soon as possible.

Got questions?

We’ll be happy to answer. A solutions specialist will get back to you within 12 hours.

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