What does error code 0x800ccc0e mean? Let’s look into the details of this article. Bobcares, as a part of our Server Management Services, offers solutions to every query that comes our way.

What does error code 0x800ccc0e mean?

There are a number of reasons that can lead to the error code 0x800ccc0e. The error may appear as any of the below messages:

In this article, we’ll look into 5 main reasons and the solutions to fix this error.

Reasons behind the error

1. Poor connectivity

One of the common reasons for the 0x800ccc0e error code is the poor network connection.

How to fix it? The solution for this is to verify the network is connected properly. we must also make sure the Outlook application is not set to work offline.

2. Anti-virus Software

The presence of anti-virus software creates a barrier for incoming/outgoing servers.

How to fix it? In this case, we’ve to check for the compatibility measures we can take between outlook and the anti-virus software from the anti-virus site.

3. Spams

Unwanted emails can also lead to the error code 0x800ccc0e.

How to fix it? Deleting those emails are the solution.

4. Firewall

Sometimes the firewall blocks the .exe file of Outlook. When that happens, the file will not be able to contact the mail server.

How to fix it? In this case, we need to disable the firewall rules and confirm the error code is removed.

5. Incorrect port numbers

When we set the IMAP port number to a non-encrypted port number 143 after enabling encryption or setting the port number to an encrypted port number 993 after disabling the encryption, we may see this error code.

How to fix it?

1. Click File >> Account Settings >> Account Settings in Outlook.
2. Double-click on the Email Account in the pop-up window displaying the account settings.
3. Click the More Settings tab, then click Advanced in the Change Account pop-up window.
4. Select the advanced tab in the resulting Internet E-mail Settings window, and then change the Incoming server (IMAP) port number to 993 (if SSL/TLS is enabled) or 143 (if SSL function is not enabled).
5. To save the changes, click OK.

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Conclusion

To conclude, the article explains the reasons and the solutions associated with each reason to fix the error code 0x800ccc0e.