Learn what to do when the WordPress ACF shortcode is not working with troubleshooting tips from our experts. Our WordPress Support team is here to help you with your questions and concerns.

WordPress ACF shortcode Not working | Resolved

ACF, short for Advanced Custom Fields is a popular plugin for WordPress. It allows us to add custom fields to our posts, pages, as well as custom post types.

Furthermore, ACF offers a shortcode that enables us to display the value of a custom field within our content. In some cases, the ACF shortcode will not work as expected. Let’s take a commonly seen reason behind this issue:

• Incorrect shortcode syntax:

  If the ACF shortcode does not follow the syntax seen below we are likely to run into trouble.

  [acf field="field_name"]

  We have to ensure we have set the field parameter to the correct name of the custom field.
• Incorrect field name:

  In case the field name in the shortcode is not the same as the actual name of the custom field, the shortcode will not work.
• Custom field is not assigned to the post:

  When the custom field is not assigned to the post or page where we are using the shortcode, it will not work as expected.
• Custom field is not set:

  In case the custom field is empty the shortcode will not display anything.
• Shortcode is being cached:

  If our WordPress site uses a caching plugin, the shortcode will have trouble functioning properly. Our experts suggest clearing the cache and checking if the shortcode works.

Alternative Solutions

Here are a few additional troubleshooting steps to get the shortcode working:

• Try deactivating other plugins to check if they are conflicting with ACF and causing the shortcode to not work.
• Alternatively, switch to a default WordPress theme to check if the theme is interfering with the shortcode.
• Verify there are no PHP errors in the error logs. In some cases, these errors may be the reason behind the issues with the shortcode.

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Conclusion

To sum up, our Support Techs demonstrated the different reasons why the WordPress ACF shortcode is not working and how to resolve the issue.