Is Cyberpanel SSL not working for your domain? We can help you out

Installing SSL for the domain is always a good practice. Since the connection is always secure.

At Bobcares, we often get requests from our customers regarding Cyberpanel as part of our Server Management Services.

Today, we’ll see how our Support Engineers resolve SSL not working in Cyberpanel.

How to install SSL in Cyberpanel

Installing SSL in Cyberpanel is simple. Let’s discuss how our Support Engineers install SSL for a domain in Cyberpanel.

Install SSL in Cyberpanel

Initially, we login to Cyberpanel. Next, we click on WEBSITES.

Then we click on LIST WEBSITES. After that, we click on Manage.

Here, we select Add SSL. In the first text box, we add the certificate.

In the second text box, we add the Private Key. Finally, we click the Save button.

After that, we restart the LiteSpeed Service.

Install Let’s Encrypt in Cyberpanel

Initially, we login to Cyberpanel. Next, we click on WEBSITES.

Then we click on LIST WEBSITES. Then we click on Issue SSL.

The Let’s Encrypt will be installed for the domain.

How to resolve SSL not working in Cyberpanel

Let’s discuss the common errors our customers face when installing the SSL certificate in Cyberpanel. We’ll also see how our Support Engineers fix it.

ACME Let’s Encrypt Cyberpanel

Recently one of the customers was not able to install Let’s Encrypt certificate for his domain. On analyzing we found that the customer was not using the latest Cyberpanel.

Let’s Encrypt has made a few changes. Thus affecting the Cyberpanel users who are not using the latest version. Therefore, we get an error when installing an SSL certificate.

To resolve this we log in to the server.

And we run the following command

wget -O - https://get.acme.sh | sh

Once it is complete we can install the SSL for the domain successfully.

Another method to resolve the error is to update the Cyberpanel to the latest version.

SSL Certificate incorrect

One of the common reason for the error is because the certificate pasted is incorrect.

Recently one of our customers approached us saying that the SSL was not working. He provided us the certificate. On checking the panel we found that the SSL certificate was incorrect.

When selecting the certificate we select from —–BEGIN CERTIFICATE till END CERTIFICATE—–.

Once we provide the correct SSL certificate, the domain will load the SSL certificate correctly.

DNS not resolving

Another major reason for the SSL installation failure is the domain is not resolving to the server. If the domain is pointing to the remote server then the SSL cannot be installed on the particular server. So we request our customers to change the A record for the domain.

Thus DNS changes are not instantaneous. Thus we need to wait until the DNS propagation to complete.

[Need any assistance with Cyberpanel SSL? – We’ll help you]

Conclusion

In short, we’ve discussed how to install the Cyberpanel SSL certificate. Also, we have discussed the common reason for SSL not working in Cyberpanel and how our Support Engineers resolve it.