OpenVPN no stored password digest found in authcred attributes error causing trouble? Find out how to solve it. 

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team recently helped out a customer with no stored password digest found in authcred attributes error.

OpenVPN: no stored password digest found in authcred attributes error

Many of our customers sometimes face trouble while using OpenVPN. Our Support Team offers help with debugging as well troubleshooting authentication problems.

The “no stored password digest found in authcred attributes” error is due to local authentication. In this scenario, although the user account exists, the password is not set yet.

Fortunately, there is an easy fix for this error. Our Support Techs recommend the following process to set the password via Admin Web UI:

1. First, we have to sign in to the Admin Web UI.

   
2. Then, we have to navigate to User Permissions in the User Management section.
3. Next, we have to select More Settings for the user.
4. After that, we will enter a new password in the Password field.
5. Finally, we have to click Save Settings and then choose Update Running Server to allow the new changes to take effect.

If you prefer to set the password via the command line, our Support Team has a way to do that as well. All you need to do is run the sacli SetLocalPassword command.

Another reason why the error may occur is due to a different username being used for signing in by the user. In this case, the OpenVPN Access Server attempts to verify the incorrect credentials leading to the fail message. According to our Support Engineers, we can easily fix this by entering the correct username and password.

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Conclusion

At the end of the day, any one of the four fixes recommended by our skilled Support Engineers at Bobcares will help us take care of the error: OpenVPN no stored password digest found in authcred attributes.