OVH Hosting Support, Managed OVHcloud Hosting
Solve all your managed OVHcloud hosting woes with Bobcares OVH hosting support. We provide OVH 24/7 support to resolve your critical incidents.
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Industry leading SLA
We are experts in OVHcloud customer support and will beat any OVH SLA.
Simple
Pay in bulk or in part, with no large amount required to get support.
OVH 24/7 support
Get help via Website, Live Chat, or OVHcloud support email
OVH hosting support experts
We have certified engineers who are familiar with Managed OVHcloud Hosting and the many microservices it offers.
Managed OVHcloud Hosting Support Portfolio
OVH Hosting Support
Dedicated Server
Expertise in bare metal technology
Compute
Experience most competitive price/performance
Network
Supports vRack and anti-DDoS technology
Expertise
Specialized in OVH storage solutions
Databases
Managed database support
Containers and Orchestration
Virtualised or containerised process support
Get round-the-clock OVHcloud customer support from Bobcares OVH hosting support specialists. We know that not every customer will have the same concern; Web Hosting, VPS, or the workload – get 24/7 assisted by Bobcares managed OVHcloud hosting experts. We are here to help you with OVH 24/7 support.
Our OVH hosting support team helps businesses achieve the necessary compliance that OVHcloud will not help you with.
Pricing
Flexible OVHcloud Support Plans
Pay As You Go
Any unused hours will be available for future use.
Features
Limitless Managed OVHCloud Hosting Support*
No limit on the number of servers supported. You get expert support within minutes – 24/7.
Features
*Limitless Managed OVHcloud Hosting Support does not put a limit on the number of VMs supported. You will have 24/7 access to OVH hosting support and OVHcloud customer support for proactive and on-demand OVHcloud Support, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
Why signup with Bobcares OVHcloud Support
OVH Vs (Bobcares + OVH)
The Bobcares difference
Support by Engineers, Computer Science graduates
At Bobcares, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.
100,000+ servers supported
Over the past 20+ years, Bobcares has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.
Certified by Cloud Providers
Bobcares continues to ensure that all our engineers are certified with emerging and highly used technologies. Bobcares has OVH Certified Solutions Architects, OVHcloud Specialists, Managed OVHcloud Hosting Support Specialists as well as OVH 24/7 support Engineers. We’re the most recognized and reviewed provider of easy-to-consume OVHcloud customer support with these certifications.
Market leader for 20+ years
Bobcares has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.
Located in Phoenix, USA and Kochi, India
We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.
ISO 27001, ISO 9001 certified support quality
We’re committed to delivering top-notch support quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.
How we help
How OVH customers use Bobcares OVHcloud Support
Quick on-demand OVHcloud support
Fast support to fix business-critical functions and incidents.
Emergency OVHcloud Support
Lightning fast support for security or uptime issues. Eg. IP blacklisting.
Alert monitoring
Get our OVH hosting support team to fix issues as and when they happen quickly.
Solutions Architects and Engineers
We have an expert team to assist you with OVH hosting support
Tier 3 support
Get an experienced admin on chat for those tough issues that’s hard to fix.
Server audits & optimization
Periodically audit the server for performance bottlenecks & fix them.
Backup monitoring & audits
Make sure the server’s backup is up to date and reliable.
Proactivity and custom services
Get expert advice on complex and time-critical issues.
Intervention monitoring tools
Professional help using advanced monitoring tools to ensure zero data loss.
Managed OVHcloud Hosting Support
Let our OVH hosting support team simplify and streamline the challenges you are facing on your OVH infrastructure. Bobcares offer highly scalable OVH 24/7 support to help you make the most out of your OVH infrastructure. We provide OVH hosting support through website and OVHcloud support email to serve you better. Enjoy a perfectly tailored service built right for your business. To deliver an all-comprehensive experience, we have a proactive OVHcloud customer support team with expertise in Managed OVHcloud Hosting and its core offerings.
24/7 Monitoring and Emergency Rescue
We are the safety net for your servers
24/7 alert monitoring
A server expert checks each alert from your server, and initiates emergency rescue if your server uptime or security is affected.
Emergency rescue
If your server is down or is under attack (from bots, spam, and the like), we’ll login to the server within minutes and restore normalcy.
Preventive patching
Once services are back online, we’ll find out what went wrong, and harden or optimize your server to prevent the issue from recurring.
QUICK on-demand support
We’ll Respond Within 60 Mins
If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
Our experts will start working on the ticket within 60 minutes
Support hours will be taken from your account credit
Bobcares services are rated highly
Frequently Asked Questions
What is OVH?
OVH, now rebranded as OVHcloud, is a French cloud computing company that provides VPS, dedicated servers, and many other web services.
How do I get help with OVHcloud?
Consult our experts, and get OVH hosting support through OVHcloud support email, chat, or call. At Bobcares, we are committed to ensuring OVH 24/7 support for our customers.
I need to set up High Availability. Can you help?
Yes. We can set up fail-over systems or load balancing clusters for your application or database servers.
Just leave a message, and our HA expert will get in touch with you.
Are OVH servers good?
OVH servers are known for their security and uptime of about 99%. The platform also offers reliable security options.
Do you support OVH via mail?
Yes, we do support OVH via mail. Contact us by visiting our contact page here.
My servers are slow / under high load. Can you fix it?
Sure.
Click here to submit a support request. We’ll get back to you within 30 minutes.
How long do my hours remain valid?
Are OVH and OVHcloud the same?
Yes, OVH has rebranded as OVHcloud and both are the same.
How do I contact OVHcloud customer support?
We’re just an email away – 24/7. Send us a quick OVHcloud support email summarizing what help you need and our OVHcloud customer support will start working on the ticket within 60 minutes.
Can you help me migrate / consolidate my servers to OVHcloud?
Definitely.
We have extensive experience in managing large networks. We’ll migrate your apps and services with minimal downtime and zero data loss.
How do I open a ticket with OVHcloud?
To open an OVH hosting support ticket, click on the icon on the right bottom or contact us by visiting our contact page here. You can contact our OVHcloud customer support through our website or call us at 1-800-383-5193.
If you need to talk to our Managed OVHcloud Hosting support specialist, click here to leave a message.
Do you provide OVH customer support?
Yes, we do offer OVH 24/7 support. Our highly reviewed Managed OVHcloud Hosting support team is available 24/7, 365 days to help you with all your OVH hosting support needs.
Will you support my customers? They have technical questions.
Definitely.
End-customer technical support is a part of Bobcares portfolio. Click here to leave a message about our requirements, and our solutions specialist will get back to you as soon as possible.
Got questions?
We’ll be happy to answer. An OVH hosting support specialist will get back to you within 12 hours.