Here is a quick guide to help you with disabling one domain in cPHulk. Our Server Management Support team is here to lend a hand with your queries and issues.

cPHulk- How to disable one domain

cPHulk is a popular security feature in cPanel. It offers protection from brute force attacks. This is down by blocking IPs that are unable to log in to a server after a fixed number of attempts.

However, in some scenarios, cPHulk may block an IP that belongs to a legitimate user. This prevents the user from accessing their account. Fortunately, our experts have a quick fix in this situation.

1. First, we have to log in to cPanel and head to the Security section.
2. Then, click the cPHulk Brute Force Protection icon.
3. After that, we have to scroll down to IP Exceptions and then click Add IP Exception.
4. Next, we have to enter the IP address of the domain that we want to disable cPHulk in the IP Address or Range field.
5. At this point, we have to enter an explanation for the exception in the Reason field.
6. Finally, click the Add button to save the new exception and we are done.

As another option, we can also disable cPHulk for a particular domain manually via the cPHulk configuration file as seen below:

1. To begin, we must use SSH to connect to the server.
2. Next, we have to open /var/cpanel/cphulk/cphulkd.conf, cPHulk configuration file.
3. Then, locate the “ignorelist” section in the configuration file and then add the IP address we want to exclude from cPHulk.

   For instance:

   ignorelist:
20.40.60.80
4. Finally, we can save and exit the file and then restart the cPHulk service.

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Conclusion

In conclusion, cPHulk is a handy security tool that protects our server from brute-force attacks. However, sometimes it may prevent legitimate users from accessing the domain. Today, our Support Techs demonstrated how to disable one or more domains from using cPHulk.