pfSense Support Services
Get expert assistance for firewalls from Bobcares experienced pfSense Support team. We offer unmatched knowledge and experience in dealing with complicated challenges that your network security may face.
Industry leading SLA
Since 1999, we’ve had the most aggressive SLAs and will beat any Google SLA.
Simple
Pay in bulk or in part, with no large amount required to get support.
Fast
Get help via Phone, Help Desk or Live Chat immediately.
Experts
We have certified engineers who are familiar with pfSense and the many microservices it offers.
pfSense Support
Empowering Your Network Security
Traffic Filtering
Enhancing network security by filtering traffic
Flexibility
Add flexibility by integrating additional features
Open-Source
Make alterations without copyright infringement
Channel Bonding
Connect to internet using the multi-WAN feature
WireGuard Support
Encrypts data to maintain a secure connection.
Speed Management
Move to another connection in line in case one fails.
Fault Tolerance
Operate even it multiple components fail
Are you searching for reliable PFSense support that can enhance your network security and optimize your firewall management? Look no further! At Bobcares, we specialize in delivering top-notch PFSense support services to businesses worldwide. With our expertise and commitment to excellence, we ensure that your network remains protected and efficient, allowing you to focus on your core business operations.
Our team of highly skilled professionals possesses extensive knowledge and experience in managing PFSense firewalls. We stay up to date with the latest industry trends and best practices, ensuring that your network security is in capable hands.
Pricing
Flexible plans
Pay As You Go
Any unused hours will be available for future use.
Features
Limitless Server Support*
No limit on the number of servers supported. You get expert support within minutes – 24/7.
Features
*Limitless Server Support does not put a limit on the number of VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $49.99/hour for Monthly billing customers.
Why signup with Bobcares
pfSense Vs (Bobcares + pfSense)
The Bobcares difference
Assisted by Engineers, Computer Science graduates
At Bobcares, your business will be helped by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.
100,000+ servers supported
Over the past 20+ years, Bobcares has backed over 100,000 servers through remote server monitoring tool, real time assistance, and data centers. We achieved this growth by treating the business of our customers as our own.
Certified by Cloud Service Providers
Bobcares continues to ensure that all our engineers are certified with emerging and highly used technologies. Bobcares has AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security and Network Engineers. We’re the most recognized and reviewed provider of server management with these certifications.
Market leader for 20+ years
Bobcares has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality technical support such as fast responses, dedicated staff, and more.
Located in Phoenix, USA and Kochi, India
We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total service cost while not compromising on quality.
ISO 27001, ISO 9001 certified support quality
We’re committed to delivering top-notch service quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve technical support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.
How we help
Bobcares pfSense Support Benefits
24/7 Support
We provide immediate resolution through round-the-clock support services.
pfSense Firewall Configuration
Configure and optimize PFSense firewalls to suit your requirements.
Security Audits
Rigorous penetration testing, and analyze logs to identify potential weaknesses.
VPN Setup and Troubleshooting
Ensuring that your remote workforce can access your network securely.
Advanced Threat Detection
Safeguarding networks from DDoS attacks, malware, and unauthorized access.
Systematic Troubleshooting
Systematic approach minimizes downtime and optimizes network’s performance.
Customized Solutions
Customized solutions that align with your business objectives.
Flexible Pricing
Ensuring that you receive top-quality support without exceeding your budget.
Client-Centric Approach
Responsive and friendly support team is always available to address your concerns.
Partner with Bobcares for Unrivaled PFSense Support
When it comes to safeguarding your network with PFSense, partnering with Bobcares is the smart choice. Our unmatched expertise, round-the-clock monitoring, comprehensive security audits, and personalized solutions ensure that your network remains secure and optimized at all times. Experience the peace of mind that comes with having a dedicated team of professionals managing your PFSense firewall.
At Bobcares, we understand the importance of swift issue resolution. Our dedicated support team is available 24/7 to address any PFSense-related concerns promptly. We employ a systematic troubleshooting approach to identify and resolve issues efficiently, minimizing downtime and optimizing your network’s performance. Contact us today to learn more about our PFSense support services and how we can empower your network security.
What we support
Supported platforms
Why Choose Bobcares PFSense Support?
We are the safety net for networks
24/7 Proactive Monitoring
Network security threats can arise at any time, which is why we provide round-the-clock monitoring services. Our team is alerted to any potential issues or suspicious activities, enabling us to take immediate action to mitigate risks and prevent security breaches.
Firewall Configuration and Optimization
Our experts excel in configuring and optimizing PFSense firewalls to suit your specific requirements. From setting up firewall rules to implementing VPN solutions, we ensure that your network operates smoothly while maintaining the highest level of security.
Security Audits and Assessments
To identify any vulnerabilities in your network, we conduct comprehensive security audits and assessments. Our team performs rigorous penetration testing, analyzes logs, and evaluates your firewall configuration to pinpoint potential weaknesses. We then provide detailed reports and recommendations to fortify your network against threats.
QUICK on-demand support
We’ll Respond Within 60 Mins
If you need help with your servers, we’re just a mail away – 24/7. Here’s how it’ll work:
You send a quick mail summarizing what help you need
Our experts will start working on the ticket within 60 minutes
Support hours will be taken from your account credit
Bobcares services are rated highly
F.A.Q.
Frequently asked questions
What is pfSense?
pfSense is a free, open-source firewall and router platform based on FreeBSD. It is used to secure networks and protect them from unauthorized access.
How do I install pfSense?
You can download the installation image from the pfSense website and then create a bootable USB drive or CD-ROM to install pfSense on your hardware. Alternatively, you can purchase pre-installed pfSense hardware from various vendors.
I don't see a service I need. Can you give me a custom plan?
Of course. Check out our server management and monitoring services here or Click here to let us know what you need, and we’ll get back to you with a custom plan.
Can you maintain my servers? Updates, backups, etc.?
Yes. We take care of the whole array of AWS server maintenance operations that include server updates, backup management, public cloud, web application migrations, security audits, performance tuning, and more.
Click here to request a custom quote.
Or
I have a development team. Can you work with them?
Yes. DevOps are an important part of our service offering. We can work with your developers for code pipeline management, release management, service scaling, and more.
How much does pfSense support from Bobcares cost?
The cost of pfSense support from Bobcares varies depending on your specific needs. We offer customized support plans, and pricing is determined based on the level of support required.
How quickly can Bobcares respond to a pfSense support request?
Bobcares offers 24/7 monitoring and emergency support, so our agents can respond to support requests quickly. Response times vary depending on the severity of the issue and the level of support required.
Just leave a message, and our support expert will get in touch with you.
Can you help me with the cloud migration process?
Definitely.
We have extensive experience in managing large networks. We’ll migrate your apps, database such as MySQL database and services with minimal downtime and zero data loss.
Click here to talk to our solutions expert.
How long do my hours remain valid?
They remain for up to 1 year. Many of our customers pre-pay for hours and use them as and when they need them.
Can I call you? It's easier for me.
We’d love to talk to you. Click here to leave your number and a convenient time to call. Our expert will give you a call.
What kind of pfSense support does Bobcares offer?
Bobcares offers comprehensive pfSense support, including installation, configuration, maintenance, and troubleshooting. The support experts provide 24/7 monitoring and emergency support to ensure that your pfSense firewall is always up and running.
How can I contact Bobcares for pfSense support?
You can contact Bobcares for pfSense support by phone, email, or live chat.
Can Bobcares help me migrate from another firewall platform to pfSense?
Yes, Bobcares can help you migrate from another firewall platform to pfSense. We have extensive experience with a variety of firewall platforms and can ensure a smooth transition to pfSense.
Can Bobcares provide support for multiple pfSense installations?
Yes, Bobcares can provide support for multiple pfSense installations. Our trained team of experts offer scalable support solutions that can accommodate the needs of small businesses as well as large enterprises.
How can Bobcares pfSense support services benefit my organization?
Our expert team is here to help optimize your organization’s security and network performance, ensuring seamless operations and peace of mind. Here’s how our services can benefit your organization:
-
Unparalleled Expertise: With Bobcares, you gain access to a dedicated team of pfSense professionals who possess extensive knowledge and experience in managing and securing networks. Our experts are well-versed in all aspects of pfSense, from installation and configuration to advanced troubleshooting.
-
Proactive Monitoring and Maintenance: Our proactive approach sets us apart. We monitor your pfSense firewall 24/7, promptly detecting and resolving any issues before they impact your network’s stability or compromise security. By ensuring constant vigilance, we minimize downtime and maintain optimal network performance.
-
Tailored Solutions: We understand that every organization has unique requirements. That’s why our pfSense support services are tailored to meet your specific needs. Whether you’re a small business or a large enterprise, we offer flexible support plans that align with your budget and goals.
-
Efficient Troubleshooting: Should any issues arise, our skilled technicians are available round the clock to provide fast and effective troubleshooting. We employ advanced diagnostic tools and methodologies to identify the root cause of problems, implementing timely resolutions and preventing future occurrences.
-
Seamless Migration and Upgrades: If you’re migrating from another firewall platform to pfSense or planning an upgrade, Bobcares can ensure a smooth transition. Our experts handle the entire process, minimizing disruptions and ensuring that your network remains secure and operational throughout.
-
Cost-Effective Solution: Investing in Bobcares pfSense support services can save your organization valuable time and resources. By outsourcing your pfSense management to us, you can redirect your internal IT team’s efforts to focus on core business tasks while enjoying the benefits of professional support at a fraction of the cost of hiring in-house experts.
-
Enhanced Security: Security is paramount in today’s digital landscape. With Bobcares pfSense support services, you can fortify your organization’s network defenses. We assist with implementing robust security measures, including firewall rule optimization, VPN setup, intrusion detection, and prevention systems, ensuring your data remains protected against cyber threats.
What sets Bobcares pfSense support apart from other providers?
Bobcares pfSense support stands out from other providers due to our unmatched expertise, proactive approach, and tailored solutions. Our team of seasoned pfSense professionals possesses extensive knowledge, ensuring efficient management of your firewall solution. With 24/7 monitoring and proactive maintenance, we address issues before they impact your network’s stability. Our support plans are tailored to your specific needs, whether you’re a small business or a large enterprise. Moreover, Bobcares’ cost-effective services save you valuable time and resources. Trust us to provide top-notch support and experience the Bobcares advantage that sets us apart from the competition.
Will you support my customers? They have technical questions.
Definitely.
End-customer technical support is a part of Bobcares portfolio. Click here to leave a message about our requirements, and our solutions specialist will get back to you as soon as possible.