Learn how to fix the error while using IISReset.exe. Our IIS Support team is here to help you with your questions and concerns.

Error while using IISReset.exe | Resolved

Did you know that the IISReset.exe is a command-line utility that helps stop and restart Internet Information Services on Windows servers?

IIS is a web server software that helps host websites and web applications.

IISReset.exe is used for different purposes, like applying configuration changes, resolving issues, or freeing up system resources.

However, sometimes we run into errors while using IISReset.exe.

When we use the IIReset.exe command-line tool with the /NOFORCE switch to reset the IIS services, we will get one of these error messages:

1. Error message 1:

   There was an error while performing this operation.
   The service cannot accept control messages at this time. (2147943461, 80070425)
2. Error message 2:

   Restart attempt failed.
   The service cannot accept control messages at this time. (2147943461, 80070425)

According to our experts, this error occurs because IISReset.exe fails to stop the IIS services in time.

Fortunately, we can easily resolve this by using the NET STOP and NET START commands to restart the IIS services. In other words, we should not use the IISReset.exe tool to restart.

For example, if we want to stop and start the World Wide Web Publishing Service we have to run these commands:

NET STOP w3svc
NET START w3svc

Similarly, we can stop and start the IIS Admin Service as seen here:

NET START iisadmin /y
NET STOP iisadmin /y

Let us know in the comments if you need further help working around errors with IISReset.exe.

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Conclusion

Today, our Support Techs demonstrated how to deal with the error while using IISReset.exe.