For every $500 you spend, we will provide you with a $500 credit on your account*

BLACK FRIDAY SPECIAL

*The maximum is $4000 in credits, Offer valid till November 30th, 2024, New Customers Only, Credit will be applied after purchase and expires after six (6) months

For every $500 you spend, we will provide you with a $500 credit on your account*

BLACK FRIDAY SPECIAL

*The maximum is $4000 in credits, Offer valid till November 30th, 2024, New Customers Only, Credit will be applied after purchase and expires after six (6) months

Hire Our 24×7 Premium Support Team

Our 24×7 Premium Support Team is suitable for all those organizations looking to support their unique business through flexible hours. At Bobcares, we realize the need for a great technical support team that will not be very expensive. Hire our 24×7 Premium Support Team from Bobcares to enhance your IT Support.

Our 24×7 Premium Support Pricing Plan

Instances are defined as: Ticket, Chat or Email

Bronze

250 instances

A maximum of 20 minute response time

Custom instructions for your business

Certified engineers and migration support

Server setup, monitoring & security audits

24/7 team ensuring no worries about holidays

Can be combined with a dedicated technician during peak hours

Direct chat with technicians on shift via your system

Monthly review meetings

Advanced server administration & troubleshooting

Silver

500 instances

A maximum of 20 minute response time

Custom instructions for your business

Certified engineers and migration support

Server setup, monitoring & security audits

24/7 team ensuring no worries about holidays

Can be combined with a dedicated technician during peak hours

Direct chat with technicians on shift via your system

Monthly review meetings

Advanced server administration & troubleshooting

Gold

750+ instances

A maximum of 20 minute response time

Custom instructions for your business

Certified engineers and migration support

Server setup, monitoring & security audits

24/7 team ensuring no worries about holidays

Can be combined with a dedicated technician during peak hours

Direct chat with technicians on shift via your system

Monthly review meetings

Advanced server administration & troubleshooting

Need help with our plans or do not see a plan that matches your needs?

Bring us a quote – we will beat any reputable competitor

Our 24×7 Premium Support Team

Fast Response Times

Our team at Bobcares is quite efficient, so you’ll receive the fastest response time. Whether it’s a chat or ticket, our customer support team will respond within 20 minutes for packages beginning at 250 instances

White Label Assistance

Our outstanding semi-dedicated support team can assist you in understanding the benefits of white label support. We have technicians available to help you with all levels of support needed.

Cost-effective

To satisfy your unique needs, we offer server management tools and cost-effective plans. If your customers need round-the-clock support, Bobcares is the finest option for your company.

Multi-Channel Support

We provide multi-channel support through chat, email, and phone. Any concerns about our services will be addressed immediately, ensuring your customers receive support whenever they need it.

24x7 Support

Our 24×7 Premium Support Team is available day and night, providing round-the-clock support to ensure your operations run smoothly without any downtime.

Expert Handling

Our team of qualified IT specialists provides expert handling as part of our 24×7 Premium Support, helping your business stay competitive and ensuring you’re always at the top of your industry. 

24×7 Premium Support Team Built For You

Technologies We Support

FAQs

Frequently Asked Questions

What types of businesses benefit from Bobcares 24x7 Premium support services?

Businesses of all sizes, from small startups to large enterprises, can benefit from Bobcares 24×7 Premium support services, particularly those requiring ongoing server management, dedicated customer support, and IT infrastructure monitoring. Whether you run an eCommerce business, SaaS platform, or hosting company, our support solutions can help you ensure uninterrupted services and enhanced customer satisfaction.

Does Bobcares provide round-the-clock support?

Yes, Bobcares offers 24/7 customer support with an experienced technical team available around the clock. Our 24×7 support services cover troubleshooting, server management, and technical assistance to handle any issues your business or customers may face at any time. We specialize in providing real-time support to ensure that your business operations run smoothly without downtime.

Can I call you? It's easier for me.

Absolutely! We’d love to talk to you. You can call us directly at 1-800-383-5193, or if you prefer, click here to leave your number and a convenient time for us to call you back. One of our IT solutions experts will get in touch to discuss how Bobcares support services can address your specific needs.

How do I get started with Bobcares 24x7 Premium support services?

Getting started with Bobcares 24×7 Premium support is easy. You can reach us through live chat, email, or phone to discuss your business’s specific requirements. Whether you’re looking for server management, IT help desk support, or outsourced support solutions, our team is ready to tailor a plan that suits your needs.

How does Bobcares maintain the security of my servers?

At Bobcares, we prioritize server security through a range of proactive security measures. We conduct regular software updates, perform comprehensive malware scanning, and utilize continuous server monitoring to identify and mitigate potential security threats. Our team is skilled in server hardening and firewall configuration to protect your infrastructure from cyber threats and ensure data integrity.

What services do you provide other than 24x7 Premium support?

In addition to 24×7 Premium support, Bobcares offers a wide array of services including web vulnerability scanning service, server management and monitoring services, outsourced help desk support, and. We also specialize in software development , WordPress Support services, and IT consulting services such as IT help desk outsourcing and 24×7 outsourced IT support to help businesses optimize their operations and security.

Got Any More Questions?