Quality is of prime importance in Bobcares. Bobcares, a division of Poornam Info Vision is a ISO 9001:2008 company. All core processes in Bobcares are audited Internally every 3 months and Externally by an accredited Agency, Moody International every year.

Poornam Info Vision is ISO 9001:2008 certified by Moody International. See ISO 9001:2008 certificate.

• Well documented Quality Policy and Objectives
• Internal and Surveillance External Audits(by Moody International) conducted periodically to ensure conformance to Quality Policy.
• Periodic Customer Satisfaction surveys and complete Feedback loop

Quality Policy

Poornam Info Vision is committed to

• Provide software development services, prompt Technical support and Server administration that delight the customer,
• Comply with the requirements of ISO 9001:2008 and
• Continually Improve the Quality Management System through periodic reviews at appropriate levels.

Quality Objectives

• Fulfilling 97% Customer Satisfaction for the year 2012
• Continual improvement by introducing 3 improvements in QMS and 3 innovations in service in the year 2012.
• Retain 90% customer base in 2012.