The plan is strictly for those who want real quick action!

With a team available 24/7, you are guaranteed a response within 1 hour. Plus instant activation, which means you never wait for service delivery and would see us working on the server right away! We have an unmatched collective knowledge of 300+ Engineers, which helps us in delivering quality services under pressure and emergencies.



Though you see a list of common emergency services below, we look forward to challenges that can't ever be categorized as common.

Common Emergency Services

Webserver Related Problems
* All/Any webpage(s) on the server shows internal server error
* Web pages with specific extensions ( for eg:- *.php ) shows download prompt
* Cgi-bin scripts stops working all of a sudden
* Webpage loads very slowly or times-out
* Secure website stops working

Database Problems
* All websites stopped working after database server upgrade
* Database connection problems after PHP recompilation
* Recurring “Database Connection Limit exceeded” error messages on critical websites
* Data from specific tables stops working all of a sudden
* Control panel database stops working (eg:- Plesk)

Mail Server Problems
*Cannot send and/or receive mail using webmail and/or Outlook Express
*Mails from/to specific mail accounts/mail servers stop working
*Mailing lists do not work

Security incident related problems
*Investigating hacking/intrusion attempts
*Plugging a spammer
*Mitigating a DoS attack

Frequently Asked Questions

1) What is Response time?

2) Why do I have to purchase a minimum of 3 hours?