Web Hosting is tough, stressful but a highly rewarding business. Efficiently managing Linux based boxes is a great responsibility of its own let alone concentrating on other aspects of the day to day running of the enterprise.

We as a company were facing the same problem. Finding the right person who is not only capable and hardworking but also dedicated to the goals of the company is very hard now days. This problem has fortunately been resolved by Bobcares.com. Not only have they hired the best but all their technicians and support representatives have to go through a comprehensive training program and this is where they get the real taste of the issues revolving around this Industry. They are divided into small teams and every team has a leader who is then answerable to the executive team whose job is to make sure that things are running smoothly for clients like us. This hierarchy of job responsibility is where Bobcares gets its edge from.

Second biggest factor are the costs. Being located in India, which is one of the fastest growing economies of the region, Bobcares has a competitive advantage over others. A dedicated American technician can take up to $5k per month where as Bobcares can provide that at 1/4th of the cost with techs having the same skill sets, which makes it a highly attractive centre for outsourcing server management.

I would personally recommend Bobcares to any web hosting company out there that is willing to give quality and affordability a chance. We ourselves have a team of 4 dedicated people and we expect them to grow in number as our company progresses over years to come. It all works naturally if you look at it. Reliable and affordable solutions mean satisfied clients and satisfied clients mean more word of mouth advertising which is directly proportional to the fast growth of any company.

My name is Arindra Datta and our website is www.featuredhost.com . The first time i came to Bobcares was initially through reading various comments in Webhostingtalk and later on i confirmed with another colleague about Poornam / Bobcares about their credibility and support .

But i can tell you for certain , the amount of knowledgeable support and the friendly vibes i got from them surpassed all my expectations . On 3-4 major occassions we have required the help and support of Bobcares and the result of each interaction has been thoroughly beneficial for us .

To give a truthful testimonial , I should be adding that not on all occassions the desired result was achieved in the first hour and it required staying patient . But then i used to come to them with severe problems, scenarios from where restoration was like the faintest of possibilities and every time they succeded - that they ensured.

On one occassion , I had a server which was hacked and by the time Bobcares left the server they not only removed the damage created by the hacking attempt , they even installed additional measures to prevent / curtail future hacking attempts.

On another occassion , quite recently , we were left in a total lurch .. by our old Datacenter . We recieved our backup from a server which IMHO was quite difficult to restore from , to put it mildly . Bobcares personnel worked with us on a domain by domain , step by step ... installed our control panel software multiple times to ensure compatibility issues , and made sure every end user account , every domain and every database could be brought back to the exact way it was before the server went down . Not only that , almost a week after the restoration was complete , they helped us with whatever issues we had / reports we got from our customers / complaints and made sure that we get value for every cent we paid for and more. I would say i was lucky to get them do a Control Panel Install , server Restoration , Additional Software installs and several hours of Sysadmin work - All at the price of one .

If that was just a testimonial of their Technical Support , I would like to add the same for their customer care . One of the main reasons i like is because - be it a Tech or be it a Customer care Excecutive , they are all human faces to me and a very friendly bunch of people , not just some email address or Chat ID's . And not to forget , these guys realy work 24 hours a day 365 days a year .

I can sum up my experiences with Bobcares quite simply:

I've had a lot of trouble with my web sites and web server. I've contracted the services of Bobcares on more than one occasion.

It's as simple as sending an e-mail and they answer to find out the necessary information and get started with the work.

These folks are fast, friendly, knowledgeable, informative, and the price is right.

They are EASY to communicate with and that speaks for itself.

I don't know what else anyone could ask for.

If it were not for their help I honestly have no idea where I would have turned. The work they do for me is way beyond anything I would be capable of and without them I would have sank long ago.

Thanks Bobcares!

"Using Bobcares for our Support team has been a tremendous success for RoundBerry.com. Their technicians are very polite, extremely knowledgeable, and very responsive. We know that our customers are in good hands and their problems will be quickly addressed. This allows us to focus on providing a better infastructure and services for our customers.

Bobcares replies to all issues within an hour and contacts our datacenter directly, when needed, to handle hardware issues. They have become a valuable extension to our company and an integral component to our success.

I would recommend Bobcares support services to all hosting companies. They provide better service then our previous staff and at a very competitive price.

We are constantly impressed with the knowledge and timeliness of their entire staff. They have allowed us to reduce our response time and trouble tickets at a lower cost."

We've been using BobCares for about a year now, and what I can say is that they're always there for you. No matter what hour or day it is, you can count on them to answer tickets quickly, do upgrades and solve any problems regardless of the complexity.

If you want a company that treats clients in a very professional matter, and does almost all the work for you, I'd definitely have to recommend BobCares.

I have worked with Bobcares techs for the last few years. First, as co-workers at a hosting company I worked for, now I use them for my own hosting company. I have never seen such informative techs, from any support company, not just outsourced. Also, unlike other companies, techs provide informative, accurate answers, not just canned replies. When I opened my own hosting company, and needed 24/7 support for clients, Bobcares was the only solution for me, and my clients. Before hiring Bobcares, never before have I gotten replies such as 'This is why I LOVE your company' or 'Thanks again for the quick reply!' from clients, but now I am!

After working on Linux servers for three years, sometimes I have an issue that I am not even sure about, but the Techs always find an answer, and fix it promptly, and nicely.

I used to not be able to leave my computer for two hours, let alone two days, but now I am! Feel free to contact me at kris@hostmerit.com if you have any other questions, I'd be glad to answer them!

I wish to *voluntarily* increase my monthly fee an additional $20/month effective at next billing cycle. I believe you deserve a reward, and I hope the high level of service will continue in the months ahead. Read the entire testimonial