Professional

cPanel & WHM Migration Service

We will migrate all your accounts to a new platform without data loss.

Through careful planning and meticulous execution, we avoid issues like prolonged downtimes and data loss. You and your customers get only the benefits, and none of the side effects of moving to a new system.

*This plan is built for standard migration using vendor-provided tools. In a standard vendor-supported procedure, a server migration takes 5 hours or less. This includes fixing lingering issues in individual accounts. In this package, we’ve included 4 times the usual time (20 hours), so that we can comfortably take care of any unforeseen issues. We support unlimited servers and unlimited tickets as long as it falls within this 20 hour limit. Additional hours is available at a discounted rate of $29/hour.

Frequently Asked Questions

How much time will you take for the migration?

Depending on the compatibility of software in the source and destination servers, and depending on the availability of automated tools, the time taken for the migration can vary. We will do an initial feasibility study on the server, and present you a time estimate, before starting the work.

Will you help with setting up the destination server with required software?

Yes, we can, but it is not covered under this plan, and is covered under Server Administration Services.

Will you perform third party DNS switching?
This plan by default supports the standard DNS setting of cPanel servers (which is to store DNS locally). External DNS is not included because it may present unforeseen issues. For a small additional fee, we will take care of DNS records in an external server as well. Click here to get a custom quote.
Do you take care of Domain Registrar changes?
Domain registrar changes may pose difficulties that are not common in standard migrations. It is not included in this default migration plan, but we can definitely take care of it for a small additional fee. Click here to talk to a solutions expert.
Is there any thing specific I should do regarding the migration?

Yes, we would recommend you be prepared with the following:

  • Present a schedule to your customers on when their accounts will be migrated. (We will give you this).
  • Notify in advance your customers what feature compatibility issues they can expect and how to work around that. (We will help you with preparing that).
  • Keep us informed about any trends in customer queries based on the previous batches of completed migration. This will allow us to further customize the software and procedure used for migration.
How do you ensure security of my confidential information?

Bobcares is certified with ISO 27001:2013 for Information Security by BS (British Standards). The information security certification ensures that all confidential information passed on to us by our clients like the server login details are completely secure, through strict privilege management policies.

Do you fix errors when using the migration tool?
Migration tool can fail due to connection errors, disk space issues, permission errors and more. This plan supports all migration-related issues in cPanel servers with the default settings. However, migration failures caused by custom changes such as hardcoded PHP path, or customized service settings are not supported under this plan. We can, however, take care of that you with a custom quote. Click here to talk to a solutions expert.
Will you setup backups in the new server?
Yes, we can setup backup and test it for proper functioning in the new server. This is not included in the default migration package, but we can build a custom quote for you. Click here to talk to a solutions expert.

Supported Technologies

Server systems

Linux or *nix

  • Redhat / CentOS / Fedora
  • Debian / Ubuntu
  • FreeBSD
  • Cloud Linux

Windows

  • Server 2008 / 2012 / 2016 / 2019
  • Office 365

Web servers

  • Apache
  • Nginx
  • Litespeed
  • IIS
  • Varnish

Database servers

  • MySQL
  • MSSQL
  • MariaDB
  • PostgreSQL
  • Galera / NDB

Mail servers

  • Postfix
  • Exim
  • Qmail
  • Exchange

Virtualization

VPS systems

  • Hyper-V
  • KVM
  • Proxmox / LXC
  • OpenVZ
  • Xen
  • Virtuozzo / Parallels Cloud
  • SolusVM
  • Virtualizor

Cloud systems

  • VMWare
  • OnApp
  • AWS
  • oVirt / RHEV

Web hosting

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Control panels

  • cPanel/WHM
  • Plesk
  • Direct Admin
  • InterWorx
  • ISP system
  • ..and more

Web apps

  • WordPress
  • Magento
  • Joomla
  • DNN
  • ..and more

Billing / Ticketing

  • WHMCS
  • OTRS
  • HostBill
  • SalesForce
  • ..and more

The Bobcares difference

Support by Computer Science graduates

At Bobcares, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.
Learn more

100,000+ servers supported

Over the past 18+ years, Bobcares has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.

ISO 27001 certified information security

We care about the security of your intellectual property and data security. That is why we’ve chosen the toughest security standard for hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.

Market leader for 18+ years

Bobcares has the greatest history for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.

Located in Phoenix, USA and Kochi, India

We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.

ISO 9001 certified support quality

We’re committed to delivering top-notch support quality. We reinvest 5% of our revenue in an ISO 9001:2015 certified QA system, where experts analyze hundreds of tickets per month to continually improve support quality.

Customer Testimonials

What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!

Rick Hope

Managing Director, Statuo

I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers. 

Dale Crow

Founder & CEO, GH1 Web Hosting

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Founder, Stop The Hacker

Got Questions?

We’ll be happy to answer. A server specialist will get back to you within 12 hours.

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