Through careful planning and meticulous execution, we avoid issues like prolonged downtimes and data loss. You and your customers get only the benefits, and none of the side effects of moving to a new system.
*This plan is built for standard migration using vendor-provided tools. In a standard vendor-supported procedure, a server migration takes 5 hours or less. This includes fixing lingering issues in individual accounts. In this package, we’ve included 4 times the usual time (20 hours), so that we can comfortably take care of any unforeseen issues. We support unlimited servers and unlimited tickets as long as it falls within this 20 hour limit. Additional hours is available at a discounted rate of $29/hour.
Frequently Asked Questions
How much time will you take for the migration?
Depending on the compatibility of software in the source and destination servers, and depending on the availability of automated tools, the time taken for the migration can vary. We will do an initial feasibility study on the server, and present you a time estimate, before starting the work.
Will you help with setting up the destination server with required software?
Yes, we can, but it is not covered under this plan, and is covered under Server Administration Services.
Will you perform third party DNS switching?
Do you take care of Domain Registrar changes?
Is there any thing specific I should do regarding the migration?
Yes, we would recommend you be prepared with the following:
- Present a schedule to your customers on when their accounts will be migrated. (We will give you this).
- Notify in advance your customers what feature compatibility issues they can expect and how to work around that. (We will help you with preparing that).
- Keep us informed about any trends in customer queries based on the previous batches of completed migration. This will allow us to further customize the software and procedure used for migration.
How do you ensure security of my confidential information?
Bobcares is certified with ISO 27001:2013 for Information Security by BS (British Standards). The information security certification ensures that all confidential information passed on to us by our clients like the server login details are completely secure, through strict privilege management policies.
Do you fix errors when using the migration tool?
Will you setup backups in the new server?
Linux or *nix
- Redhat / CentOS / Fedora
- Debian / Ubuntu
- Cloud Linux
- Server 2008 / 2012 / 2016 / 2019
- Office 365
- Galera / NDB
- Proxmox / LXC
- Virtuozzo / Parallels Cloud
- oVirt / RHEV
- Direct Admin
- ISP system
- ..and more
- ..and more
Billing / Ticketing
- ..and more
What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!
I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers.
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!