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One-time Server Support

Expert assistance for one-off server admin jobs such as error fixing, migration, securing, and more.

 Professional consultation

 Customized solution

24/7/365 coverage

 

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Managing a server is hard. We take care of complex server administration tasks such as backup restoration, server migration, issue troubleshooting, service optimization, and more.

 

How we help

Application installation

We resolve dependencies, optimize service settings, secure app permissions, and more, to give you a secure & fast application.

Server migration

We help you migrate data to your new infrastructure with zero data loss, and minimal downtime.

Error troubleshooting

With tried and tested troubleshooting procedures, we quickly locate the issue, and restore service quality.

Server hardening

Get expert help in recovering from a security issue and hardening your server against future attacks.

Speeding up server

Recover quickly from a server performance issue, and optimize your servers with Bobcares administration.

Upgrades & patching

We help you upgrade your server to the latest version with minimal disruption to your services.

Get started with $45


We start with a professional consultation. This process usually takes 1 hour, where our experts audit your server, find out exactly what needs to be fixed, and provide you a solution tailored for you. In some cases, the solution implementation will also be covered within this 1 hour.

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Talk to an expert

Tell us how your infrastructure is setup, and the challenges you face in maintaining it. Our expert will get back to you within 12 hours to help you find the best solution.

Pricing

Pay as you go

Covers all one-time maintenance tasks & setup. Buy hours and use when you need them.

$44.99/hr

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Standard support

  • Maintenance tasks such as Application install, migration, server hardening, optimization or more.
  • 12 hour response

Members access

Get expert help at Members only discounted hourly rates.

$29.99/hr

With $39.99/mo membership. 1 support incident per month included.

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N

Standard support

  • Maintenance tasks such as Application install, migration, server hardening, optimization or more.
  • 12 hours response
N

12 support incidents included per year

Every month, you’ll accrue 1 Standard or Emergency support incident, for a total of 12 incidents per year. Each incident will have a maximum of 1 hour. Additional standard hours are at $29.99/hr. Additional emergency hours are at $44.99/hr.

N

Roll over unused hours

Unused hours can be accumulated and used when needed within one year.

N

FREE server audit included

Includes monthly server audit for 1 server. A specialist server admin will audit your server and give you a full server audit report along with recommendations.

N

Member pricing

These are approximate rates based on member pricing. Rates can differ based on complexity of server configuration.

  • Application setup – $99.98 $59.98
  • WordPress update – $49.99 $29.99
  • Server hardening – $149.97 $89.97
  • Server speed optimization – $149.97 $89.97

Supported technologies

Server systems

Linux or *nix

  • Redhat / CentOS / Fedora
  • Debian / Ubuntu
  • FreeBSD
  • Cloud Linux

Windows

  • Server 2008 / 2012 / 2016
  • Office 365

Web servers

  • Apache
  • Nginx
  • Litespeed
  • IIS
  • Varnish

Database servers

  • MySQL
  • MSSQL
  • MariaDB
  • PostgreSQL
  • Galera / NDB

Mail servers

  • Postfix
  • Exim
  • Qmail
  • Exchange

Virtualization

VPS systems

  • Hyper-V
  • KVM
  • Proxmox / LXC
  • OpenVZ
  • Xen
  • Virtuozzo / Parallels Cloud
  • SolusVM
  • Virtualizor

Cloud systems

  • VMWare
  • OnApp
  • AWS
  • oVirt / RHEV

Web hosting

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Control panels

  • cPanel/WHM
  • Plesk
  • Direct Admin
  • InterWorx
  • ISP system
  • ..and more

Web apps

  • WordPress
  • Magento
  • Joomla
  • DNN
  • ..and more

Billing / Ticketing

  • WHMCS
  • OTRS
  • HostBill
  • SalesForce
  • ..and more

What our customers say about us

Very good knowledge of Linux/System Admin

Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions.

Hemant Kumar

Dinsol

Great partner for remote-hands work

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Co-Founder, Stop The Hacker

Bobcares solves issues within minutes

I have never been more impressed with a company than I have with Bobcares. Their techs are amazing. They get to the bottom of issues extremely fast, usually within minutes of submitting a ticket. I would TOTALLY recommend Bobcares to anyone.

Thomas Stempien

Agribusiness Publications

Why Bobcares

We know web hosting

Our team supports hundreds of web hosting companies like yours, with the support tailored to match their unique needs.

We champion small business

Bobcares started small in 1999 as a small business, and we built our foundation by helping online SMB businesses make their mark. We value entrepreneurship, and empower companies to grow.

We are trusted

We’ve been consistently rated the top server management company for web hosts for the past 15+ years. Over 250+ customers entrust their 47,000+ servers with us to keep it fast and secure.

Frequently asked questions

Can investigation and fixes be clubbed?
Yes. For example, if we take 20 minutes to investigate, and 40 minutes to fix, we will bill you for only for 1 hour.
Can I rollover the remaining minutes from my hours?
No, because we bill in increments of one hour. But you may club multiple tasks together.
What happens if I have hours left over?
You get credits for hours remaining. You may use them anytime within 1 year.
How long do my hours remain valid?
They remain for up to 1 year. Many of our customers pre-pay for hours and use them as and when they need them.