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cPanel & WHM support

We help cPanel hosts and cPanel server owners maintain stable services, and deliver 24/7, all American tech support over phone.

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Bobcares provides Outsourced Tech Support for cPanel Web Hosts and Server Management Services for cPanel & WHM server owners. Our team consists of cPanel University certified cPanel & WHM experts, and are online 24/7 to help you deliver 100% reliable web services. 

White labeled end-user tech support and server management.

Help desk support

Get your help desk managed by experts – 24/7.

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Phone support

100% transparent US based phone support.

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Live chat support

Our experts operate your online chat support 24/7.

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Server maintenance

Experienced admins monitor and manage your servers.

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On-demand server support and software customization.

On-demand support

Get experienced server admins to fix critical issues, resolve complex tasks, or maintain your server.

Software development

Make small changes to your app, customize a software or even build a new plugin or module from scratch.

  • Make small site changes

  • Develop new features

  • Customize software

  • Integrate 3rd party services

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How it works

We deliver 100% white labeled support by answering your customer’s support requests using your support systems (we’ll help you set it up if you don’t have one). All responses in help desk, live chat and phone support is customized to reflect your company name, not ours.

How dedicated support services work

1 We monitor your support queue & servers 24/7, so that we’re immediately notified of new customer queries or server issues.

2 Our experts respond to your customers from your support system, and fix the issue within a few minutes.

3 Servers are audited regularly to solve performance, security or other issues to minimize customer complaints.

Supported technologies

Server systems

Linux or *nix

  • Redhat / CentOS / Fedora
  • Debian / Ubuntu
  • FreeBSD
  • Cloud Linux

Windows

  • Server 2008 / 2012 / 2016
  • Office 365

Web servers

  • Apache
  • Nginx
  • Litespeed
  • IIS
  • Varnish

Database servers

  • MySQL
  • MSSQL
  • MariaDB
  • PostgreSQL
  • Galera / NDB

Mail servers

  • Postfix
  • Exim
  • Qmail
  • Exchange

Virtualization

VPS systems

  • Hyper-V
  • KVM
  • Proxmox / LXC
  • OpenVZ
  • Xen
  • Virtuozzo / Parallels Cloud
  • SolusVM
  • Virtualizor

Cloud systems

  • VMWare
  • OnApp
  • AWS
  • oVirt / RHEV

Web hosting

Web apps

  • WordPress
  • Magento
  • Joomla
  • DNN
  • ..and more

Billing / Ticketing

  • WHMCS
  • OTRS
  • HostBill
  • SalesForce
  • ..and more

What our customers say about us

Very good knowledge of Linux/System Admin

Bobcares services are Great, Friendly, Supportive, 24×7 Available. All Tech People are great & friendly too with very good knowledge of Linux/System Admin. Amar is very nice guy, and always ready to listen his clients requirements & suggestions.

Hemant Kumar

Dinsol

Great partner for remote-hands work

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Co-Founder, Stop The Hacker

Bobcares solves issues within minutes

I have never been more impressed with a company than I have with Bobcares. Their techs are amazing. They get to the bottom of issues extremely fast, usually within minutes of submitting a ticket. I would TOTALLY recommend Bobcares to anyone.

Thomas Stempien

Agribusiness Publications

Why Bobcares

We know web hosting

Our team supports hundreds of web hosting companies like yours, with the support tailored to match their unique needs.

We champion small business

Bobcares started in 1999 as a small business, and we built our foundation by helping online SMB businesses make their mark. We value entrepreneurship, and empower companies to grow.

We are trusted

We’ve been consistently rated the top outsourced support provider for the past 15+ years. Over 250+ customers entrust us to resolve close to 52,000 support queries per month and keep their 47,000+ servers fast and secure.

Start your support today!


Talk to our support specialist. We’ll build you a custom support plan.

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