BobCares - Dedicated Administration Facility (DAF)

Dedicated Administration Facility (DAF)

Bobcares introduces the concept of Extended Office. An offshore team of specialized engineers to work for your company along with other in-house teams you may have. When you sign the contract for a dedicated team/engineer, Bobcares invests for you in staff, training, technical and physical infrastructure. This dedicated team can be trained in your line of business and processes, to help your customers anytime of the day or night.

All DAF plans are eligible for FREE 7 day Trial!

Round the clock Dedicated Team

A 24/7 dedicated team of 3 full-time server administrators, including a Sr. specialist who manages the team. Handles entire Helpdesk support and server administration work, provides live-chat support, customized response/resolution time. Includes backup Engineers to cover up during weekends and other holidays.
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Dedicated Engineer

Entire Helpdesk support and Live chat support for 8 hours a day, with customized response/resolution time.
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Features

Features	Dedicated Engineer (More info)	Round the clock Dedicated Team (More info)
Support Hours	160hrs/mo	24x7 support
Livechat support	For 8 hours
Entire Helpdesk support
Server Administartion works
Maximum # of Tickets/month	Unlimited	Unlimited
# of supported servers	Unlimited	Unlimited
Can customize response/resolution time
Flash Tutorials (Plesk/cpanel/DA/hsphere/Ensim) (View Demo Tutorials)	At discounted rates	1 control panel tutorial FREE
Server Monitoring	During shift
Proactive Server Administration
Advanced Security Audit / Implementation
Server Consultancy
Price	Select # of techs	$8250/mo
Order	Choose desired tutorials from the entire list	Choose desired tutorials from the entire list Free tutorial, Select any one