You love your customers. You’d go to any length to keep them happy. So would we.
Bobcares helps web solution providers deliver 24/7 techical support over phone. When your customers call your number, our technicians in Phoenix, AZ answer the call using your company name, so that you get 100% white labeled support. See how it works.
How we help
When faced with a service issue, many people prefer to talk to an actual person. Our techs listen to emotional cues, reassure the caller and steer the conversation such that your customer leaves happy with the service.
Web hosting expertise
Service disruptions in web hosting can have a lot of reasons that range from PC and ISP issues to Server and Network errors. Bobcares techs resolve hundreds of hosting support calls per day, which helps us quickly identify and fix issues in a few minutes.
Focus on your business
Support calls can take away your focus from core business activities such as sales or marketing. With Bobcares, you can continue offering top-notch support branded with your company name, while finding time to build your business.
Increase support uptime
Reduce hold time
As a business owner, you’ll get many phone calls every day, and that can lead to customers spending a lot of time on hold. Bobcares minimizes phone hold time by using a team of agents that handles calls in parallel, all of which you can review using our friendly call interface.
Compete with market leaders
We grow with our customers
For over 15 years, we’ve worked with more than 200 web hosts. See how we made a difference in their business.
How we deliver 100% white labeled support
Our customers our work
We leave no stone unturned to leave our clients starry-eyed!
15 years with Bobcares and counting
We at 1stHostWeb.com have been with Bobcares for over 15 years and it was the absolute best decision we made. They are not just another tech service but more of a partner.
If you want a support STAFF that will represent your company with expert knowledge and compassion…look no further. Bobcares is all you need!Glenn Lee
Bobcares is a strategic partner for my web hosting business
Bobcares has been part of our support solution for since 2002. We had grown so much that we needed a full time support staff. We looked at all of the options and outsourcing was the way to go.
We now regard Bobcares as a strategic partner in our company. They have truly become part of the GH1 Team.
We use Bobcares because we care about our customers!Dale C. Crow
I now spend more time with my family
Since using Bob Cares we have had fewer customer’s cancel accounts, and have had more new sign ups than ever before.
Best of all I have more time to spend with my family. BobCares goes above and beyond.
Thank you very much for every thing.Jason Litson