How we deliver 100% white label support
We deliver transparent support by answering your customer’s support calls using your phone number (by seamlessly routing calls to our systems) and we make sure all customer interactions are given to you in a report. All responses are customized to reflect your company name, not ours. We’re here for your customers 7 days a week, uninterrupted.
The Bobcares difference
Support by Engineers, Computer Science graduates
At Bobcares, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.
100,000+ servers supported
Over the past 20+ years, Bobcares has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.
Certified by Cloud Providers
Bobcares continues to ensure that all our engineers are certified with emerging and highly used technologies. Bobcares has AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security Engineers and Network Engineers. We’re the most recognised and reviewed provider of easy-to-consume server management services with these certifications.
Market leader for 20+ years
Bobcares has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.
Located in Phoenix, USA and Kochi, India
We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.
ISO 27001, ISO 9001 certified support quality
We’re committed to delivering top-notch support quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.
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