by Lakshmi Vijayakumar | Dec 28, 2018 | Magento, Server Management
Today when I log in, my Magento admin URL shows a 404 error page. Please fix this. That was a recent support ticket received at out Server Support department where we resolve support queries for web hosts. Magento store owners face this error after installing or...
by Sijin George | Dec 28, 2018 | DigitalOcean
The immediate reaction when you see that your DigitalOcean packages need updates could be: “I’m busy now, will do it later.” OR “Update can break my working apps, I will update, but not now!” Unfortunately, these excuses can make your...
by Lakshmi Vijayakumar | Dec 27, 2018 | DigitalOcean, Server Administration
A root user is the most privileged user on DigitalOcean Droplets and has complete power on it. But, what if the root user loses or forgets the password? So, how do they login? At Bobcares, we often receive requests from DigitalOcean Droplet owners to reset their root...
by Sijin George | Dec 27, 2018 | DigitalOcean
The option to easily create replica of your app server is one of the biggest advantage of Cloud solutions. But, there is no one-click option to clone your Droplet. It involves a series of steps to securely create a copy of your server. At Bobcares, we help customers...
by Lakshmi Vijayakumar | Dec 26, 2018 | Technical Support
Email errors are quite irritating, especially if they are abstruse like this “554 invalid DNS PTR resource record”. Here, the error message shows that the recipient rejects the email because of the invalid PTR record. But, what’s this PTR record? Do...
by Sijin George | Dec 26, 2018 | DigitalOcean, MySQL, Server Administration
Access restriction with passwords is a great way to secure the MySQL database server. But, if you do not remember the password, no one can access it. Forgetting MySQL password is a common scenario that happens in newly created servers or Droplets. And, all you can do...
by Sijin George | Dec 25, 2018 | Server Management
Amazon Machine Image (AMI) serves as the basic unit of cloud solutions. It saves time and effort in creating several similar applications. But, what if there is a vulnerability in the AMI ? Then, that becomes a total disaster! That’s why, hardening AMI is really...
by Lakshmi Vijayakumar | Dec 24, 2018 | DigitalOcean
phpMyAdmin provides Droplet owners with a user-friendly interface for MySQL database management. But, sometimes Droplet owners need to uninstall phpMyAdmin, because it’s unusable, outdated, or unnecessary. At Bobcares, we often receive requests from users to...
by Sijin George | Dec 24, 2018 | Magento, Plesk, Server Administration
Magento is so popular and that’s why it is a juicy target of cyber attackers. Does that mean using Magento for my website is a risk ? No. Luckily, Magento offers too many security features to avoid attacks on your shop. And, Fail2ban largely helps to block these...
by Lakshmi Vijayakumar | Dec 23, 2018 | DigitalOcean
SSH clients like PuTTY, OpenSSH, etc. provides users with a seamless way to manage their servers. But, users can occasionally come up with server side errors, like ‘SSH connection refused’ in their DigitalOcean Droplets. How can I fix it with this little...