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Fixing error “Access to API is disabled” in Plesk servers

Fixing error “Access to API is disabled” in Plesk servers

In our role as Outsourced hosting support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc.

With our years of experience and expertise handling the various control panel related issues in servers. we’ve been able to resolve almost all errors in no time. (more…)

How to fix ‘WordPress error: Call to a member function do_action()’ in Plesk servers

How to fix ‘WordPress error: Call to a member function do_action()’ in Plesk servers

In our role as Outsourced hosting support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc.

With our years of experience and expertise handling the various control panel related issues in servers. we’ve been able to resolve almost all errors in no time.

(more…)

How to fix PBAS error ‘The specified language pack is installed but not enabled’

How to fix PBAS error ‘The specified language pack is installed but not enabled’

In our role as Outsourced hosting support specialists for web hosts, we perform VPS provisioning services, along with configuring and managing these instances.

Recently we faced an issue with a new order in PBAS (Plesk/Odin Business Automation Standard). It failed to provision with the following error – “The specified language pack is installed but not enabled in the system.” (more…)

Fixing ClientExec error “couldn’t insert domain in Plesk” during auto-provisioning

Fixing ClientExec error “couldn’t insert domain in Plesk” during auto-provisioning

Bobcares.com provides outsourced hosting support to web hosting companies. Along with providing end-user tech support, we help web hosts troubleshoot errors in hosting systems such as Billing Software, Ticketing System, Control Panel, and more.

We’ve recently seen an error in ClientExec billing system where auto-provisioning of hosting accounts fails in Plesk servers. (more…)

How we perform flawless cPanel to Plesk migration for your webhosting servers

How we perform flawless cPanel to Plesk migration for your webhosting servers

Performing server migrations play a critical role in our Outsourced Tech Support services for web hosting companies. A business expansion or need for enhanced security, anything can trigger a server migration.

cPanel and Plesk are the major control panels used in web hosting servers. As a result, migrating accounts from cPanel to Plesk or vice versa, is a commonly scheduled task by our dedicated support techs. (more…)

Docker web hosting – Thinking beyond cPanel and Plesk

The vast majority of web hosting customers are small businesses such as cake shops, accounting firms, etc. These are customers who are very savvy in their trade, and usually look for an easy way to establish an online presence. (more…)

‘550 5.1.1 User unknown’ – How to fix this email error in Exchange, Postfix and Qmail servers

‘550 5.1.1 User unknown’ – How to fix this email error in Exchange, Postfix and Qmail servers

‘550 5.1.1 User unknown’ is one of the common issues reported by users sending mails to Exchange servers. 550 error means there is some problem with the recipient server which makes it unable to deliver the mail.

In our role as Website Support specialists for web hosting companies, we’ve seen senders sending mails from other servers such as Exim, Postfix, etc. to Exchange servers, seeing this error in the bounce message:

550 5.1.1 User unknown (in reply to RCPT TO command)
(more…)

How to fix “550 Requested action not taken: mailbox unavailable or not local” in Plesk servers

How to fix “550 Requested action not taken: mailbox unavailable or not local” in Plesk servers

Mail errors are commonly encountered issues in our role as Website support specialists. In Plesk Windows servers, the default mail server is MailEnable.

Plesk account owners sometimes report the MailEnable error ‘SMTP server response: 550 Requested action not taken: mailbox unavailable or not local’ when trying to send out mails or when managing their account functions through the Plesk panel. (more…)

2 common causes for Email Error 551, and How to fix it in MailEnable, Plesk, Outlook, Thunderbird and Eudora

2 common causes for Email Error 551, and How to fix it in MailEnable, Plesk, Outlook, Thunderbird and Eudora

Email Error 551 is an SMTP error commonly seen in MailEnable servers, and is seen in two forms:

551 Sender address is not valid for your login

and

551 This mail server requires authentication before sending mail from a locally hosted domain

(more…)

How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers

How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers

In our role as Outsourced Tech Support for web hosts, we manage both Windows and Linux servers of our customers. In Windows Virtuozzo servers, one of the common errors reported by Odin Plesk web owners is “HTTP/1.1 New Session Failed“.

All sites in the server would suddenly start showing this error, and refuse to load. Sometimes the error goes off all by itself, but often times it’ll lead to a VPS restart. (more…)

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