by Sijin George | Dec 12, 2018 | DigitalOcean, MySQL
Does your website often show “Error establishing a database connection” message ? If the answer is Yes, a possible reason could be MySQL service crash on your DigitalOcean Droplet. Usually, the exact reason for MySQL crash varies from lack of resources on...
by Lakshmi Vijayakumar | Dec 11, 2018 | Server Management
I installed fail2ban on my server to ban brute force attacks. But, fail2ban is not banning malicious IPs. Please help! That was recent support ticket received at our Server Support department where we resolve support queries for web hosts. Servers owners use Fail2ban...
by Sijin George | Dec 11, 2018 | DigitalOcean, Nginx
Our site showed a “502 Bad Gateway” error. Restarting nginx brought the site back temporarily, but still getting the error. Can you take a look and fix this error? That was an emergency request from DigitalOcean Droplet owner in our Infrastructure...
by Lakshmi Vijayakumar | Dec 10, 2018 | cPanel
I want to reset my account like the one it was purchased. Can you reset my WHM to default? I’m new to this!! That was a recent support ticket we received at our cPanel Support Services where we maintain servers of online service providers. We’ve seen...
by Sijin George | Dec 10, 2018 | Server Management
Webmail helps in easy access of mails when you are away from your home network. But, what if you get errors even in Webmail ? The entire process becomes frustrating when Webmail logout automatically with the error “IP address has changed!” At Bobcares, we...
by Lakshmi Vijayakumar | Dec 9, 2018 | Server Administration
It would really make my life easier If I could add multiple shared IP addresses in WHM. Can you help me? That was a recent support ticket received at our Server Support department where we resolve support queries for web hosts. Server owners need multiple shared IP...
by Lakshmi Vijayakumar | Dec 8, 2018 | DDoS, Server Management
These days, you can hire a DDoS attack on a site for as little as $15. Which means, if someone holds a grudge against you, they can take down your site for the cost of a couple of coffees. So, it goes without saying that your business site needs a shied against DDoS...
by Sijin George | Dec 8, 2018 | Server Administration
If you have a web application, chances are that you’d be using a database like MySQL or MariaDB. PhpMyAdmin is probably the most popular tool used to manage MySQL databases. While it is easy to use, it can be a bit difficult to setup. Here at Bobcares, we help...
by Lakshmi Vijayakumar | Dec 7, 2018 | cPanel, Server Administration
It’s always safe to develop and test new features on your dummy site rather than messing on the live site. Sounds perfect right? That’s why, web developers prefer cPanel duplicate account. But, cPanel doesn’t provide an easy way to duplicate an...
by Sijin George | Dec 7, 2018 | cPanel
I’m not sure why, but my cpanel is not opening at present. If you could check at your end that would be great, thanks! That was a recent support request we received at our Outsourced Technical Support services for Web Hosts. Not able to access cPanel can be...
