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cPanel www not working – How to fix it instantly!

by Reeshma Mathews | Nov 28, 2018 | cPanel, Server Administration

My website is domain.com and it doesn’t load up if I place the www. The address with the www gives a “Cannot find server” page message in Firefox and IE.   In our role as Technical Support Services for web hosting companies, such website related...

CentOS vs CloudLinux – Which is the right choice ?

by Sijin George | Nov 28, 2018 | Technical Support

Linux presents various types of servers like Cloudlinux, CentOS, Ubuntu etc.  Every server type has its own merits and demerits. And, the choice of the server type depends on factors like purpose of the server, number of accounts etc. This often confuses new server...

“554 no smtpd here” – Here’s how to fix it

by Lakshmi Vijayakumar | Nov 27, 2018 | Server Management

Email errors can be frustrating, especially if they are cryptic, like “554 no smtpd here”. You know that the recipient rejected the message, but why? Here at Bobcares, we often help website owners to resolve such email errors as part of our Outsourced...

Instant fix for Exim4 ‘mailing to remote domains not supported’ error

by Reeshma Mathews | Nov 27, 2018 | Server Administration

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: user@domain.com . Mailing to remote domains not supported.   This is a commonly noticed error in new servers or servers...

Plesk 12 LetsEncrypt – How to Setup & Common Issues

by Sijin George | Nov 27, 2018 | Plesk, Server Administration

Securing Websites has become really easy with free SSL certificate providers like Let’s Encrypt. This certificate not only adds trust for your website but also makes data transfer secure. Although, there are many benefits, maintaining Let’s Encrypt certificates...

How to setup SMTP authentication in Exim4 mail server?

by Lakshmi Vijayakumar | Nov 26, 2018 | Server Administration

Most ISPs enforce SMTP authentication to send emails which helps them reduce spam. But, this is not supported by most Linux distributions(Centos, Debian, etc.) by default. So, you must manually configure your mail server to enable SMTP authentication, which requires...

“550 SPF check failed” – Here’s how to fix

by Sijin George | Nov 26, 2018 | Server Management

Email errors are frustrating especially when you do not know the exact failure reason. For example, bounce messages like “550 spf check failed” often confuse email users whether the error is at sender side or recipient side. At Bobcares, we help website...

“The server rejected one or more recipient addresses”- Here’s how to fix

by Sijin George | Nov 26, 2018 | Server Administration

Help please! When I send an email inside my domain it works fine… but once I send an email outside of the domain, I get the error: “The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay.” That was a...

How to fix Magento admin blank page problem?

by Lakshmi Vijayakumar | Nov 25, 2018 | Magento, Server Management

“White screen of death” – The name looks pretty creepy and no doubt its annoying too. Magento website owners sometimes face this strange issue. The website or Magento admin panel shows a blank page or white screen. Fixing a blank page is quite...

Quick fix for Magento page cache invalidated problem

by Lakshmi Vijayakumar | Nov 24, 2018 | Magento, Technical Support

Every day I login to Magento Admin panel, I get a message like Magento page cache invalidated. How can i fix this? That was a recent support ticket we received at our Outsourced Technical Support department where we resolve support queries for web hosting providers....
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