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Bobcares at HostingCon 2014, June 16-18 | Miami Beach, Florida

by Visakh S | May 30, 2014 | Server Administration

Do you feel the heat yet? 🙂 Yes, the most popular conference in web hosting industry is just around the corner. And yes, Bobcares is going to be present at the 10th anniversary of HostingCon. If you haven't registered yet, use the Bobcares coupon code Bobcares2014 to...

Cloud like capabilities in Managed Services – How support was rapidly scaled up in response to heart bleed bug

by Visakh S | May 3, 2014 | Server Administration, Technical Support

Its a fine week end, and internal training sessions are on in full swing, here at Bobcares head quarters. Today's hot topic is cloud server administration. The trainer today drew an interesting parallel between a cloud server and Bobcares managed services. He...

Bobcares Hosting Tip : Maintain a news area in your hosting support desk

by Visakh S | Apr 20, 2014 | Server Administration

It might seem simple, but not many web hosts realize the good sense in maintaining a news area. Along with giving you a great way to show case your updates to the servers, and innovations in the business, you can reduce the number of trouble tickets during a downtime...

The day my Postfix/SASL server refused to deliver mail

by Paul Fernandez | Mar 16, 2014 | Server Administration

I encountered this issue one Saturday afternoon, on which I happened to be working. Being a Saturday, I expected a relatively quiet day at the office. This was why, I was initially surprised when our monitoring software reported that there were more than 3500 mails...

Extend WHMCS : Create Your own WHMCS API Functions

by Farhath Fathima | Jan 20, 2014 | Server Management

WHMCS is an awesome piece of software, and already a hot favorite of web hosting companies. The features it provides are more than sufficient for an average host to run his business. However, the environment of each host is unique in terms of market, vendors, and...

7 best practices in managing your hosting server backups

by Visakh S | Dec 10, 2013 | Technical Support

So, you have configured your server with backup. Thats great! Most sysadmins are pretty confident about their backup systems, but is it really adequate? See how our 24/7 support team helps you! Here are a few questions to ask yourself: 1. Are you sure the backups are...