Meet up with Bobcares at WebPros Summit 2019

WebPros Summit 2019 is just around the corner, and Bobcares will be there this time!

We can’t wait to catch up with all our friends, and absorb all the gyan that’s packed into 3 days of talks.

Will you be there? We’d love to talk to you.

Our solutions specialist Austin Guidry (seen here chillaxing at his desk) will be at Atlanta Marriott Marquis from September 23rd to 25th, and he’s our point person there. (more…)

FileZilla etimedout error : Causes and Fixes

Web hosts give their customers FTP access to easily upload website content, images etc. to the server.

But the downside of FTP is that it is vulnerable to brute force attacks (where hackers try logging in with thousands of password combinations, and FTP allows access).

To prevent this, most Web Hosts secure their FTP servers with measures such as blocking unknown incoming FTP connections, allowing FTP only on predefined server ports etc.

However, these restrictions can cause FileZilla Etimedout errors even for a legitimate FTP user. (more…)

How to setup WordPress in multiple servers

Many web hosts now guarantee 99.9% uptime for their services, but that still allows up to 8.7 hours of downtime a year.

That is not a risk many companies can afford to take. For eg. Sports news websites that fail right in the middle of a superbowl may lose their loyal followers. (more…)

Prestashop Bad configuration file – Causes and Fixes

For website owners, using a custom theme enhances the overall look, feel and style of their websites.

Usually, theme installs go pretty well. Sometimes, it can result in errors.

One of the common errors that we see as a part of our Outsourced Tech Support for web hosting providers is  “Bad or missing configuration file”.

Today, let’s take a look at the top 2 reasons for this error and how we can fix it. (more…)

How to fix “406 not acceptable” WordPress error

WordPress is the most popular website platform (32% of the internet on the last count), precisely because it is easy to manage.

But at times, due to certain web server restrictions, an attempt to update the site can result in the “406 Not acceptable error”.

And when website owners do not have a clue on why this error happens, they hit the panic button. (more…)

Why should you setup SMTP in WordPress? How can you do it?

WordPress uses a PHP function called “mail()” to send emails from contact forms, blog comments and store orders.

This functions well in most sites, but in some server configurations, this default mode of mail configuration won’t work.

That is where setting up SMTP in WordPress can come to your rescue. (more…)

How to fix WordPress permalinks – Top 5 causes and solutions

WordPress is a great way to build websites.

But as the app is database driven, the default URL structure is a long string of id numbers like: example.com/post.php?id=91824, which is not user-friendly.

To make links look pretty and SEO friendly, WordPress has a built-in feature called Permalinks.

When the URL structure is changed, WordPress updates a file called .htaccess and changes site settings. Usually this works well, but sometimes this fail. (more…)