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2 causes for “550 REJECTED – Bad HELO – Host impersonating [DOMAIN]” & how to fix it

by Visakh S | Oct 9, 2018 | Server Management

Mail errors. They hit you at your most vulnerable, and make you want to smash your laptop. We know. Because we help website owners resolve email errors and other technical issues as part of our Server Support services for web hosting providers. Hosting users...

5 causes for “503 failure of data connection” FTP error and how to fix them

by Visakh S | Oct 8, 2018 | FTP, Server Administration

Errors can be frustrating, especially if they are cryptic, like this: Response: 150 opening data connection Response: 503 Failure of data connection. You know that the connection has failed (obviously!), but where? Here at Bobcares.com, we help Web hosts, VPS users...

Error “550 xxxx is not allowed to send mail from” – 3 Causes and Fixes

by Visakh S | Oct 6, 2018 | Technical Support

Bobcares.com provides Outsourced Hosting Support to Web hosts and other hosting providers. And as part of our services, we resolve technical support queries posted by hosting users. A common email bounce error we see in support requests is: This is an SMTP server at...

24/7 tech support in web hosting – Common pitfalls & how we avoid them

by Visakh S | Oct 5, 2018 | Server Administration

24/7 tech support is now a standard feature offered by all web hosting providers. But some companies do it better than others, and turn it into a way to attract more customers. So, how do the winners do it? They make fewer mistakes than others, and focus on a few key...

How to fix “554 Too many recipients” email error

by Visakh S | Oct 4, 2018 | Server Administration

Here at Bobcares.com, we provide Outsourced Tech Support to web hosting providers. As part of our service, we resolve email errors posted by hosting users. A common email bounce error we see in VPS and Shared servers is: The rejected e-mail address was...
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