Windows servers offer a stable platform to run business critical services, but just like any other system, Windows servers are often affected by security issues, system errors and performance issues. Proactive management of Windows infrastructure is critical to ensure business reliability. This is where Bobcares can help.
Bobcares helps businesses and hosting providers maintain high service quality and reliability. We proactively maintain your infrastructure, and help you (and your customers) resolve technical issues.
Business infrastructure management
Maintaining a website comes with many challenges such as installing security patches, releasing new site features, maintaining server performance, etc. We take care of everything needed to keep your website running like a well oiled machine.
Email services management
With new mobiles, tablets and desktop operating systems hitting the market all the time, email users often need assistance in re-configuring their email accounts to suit new device settings. We help your mail system users focus on work, and not the technology.
As the size of your business applications grow, the database size grows proportionately. It could lead to several bottlenecks in I/O, memory, paging, etc. We help you maintain, optimize and scale your database systems using clustering, load balancing, etc.
Active Directory management
A business environment is very dynamic. Roles and functions keep changing, employees keep transitioning in and out of projects, and new work groups are formed all the time. We help you keep on top of all these bustling activity with professional Active Directory management.
Backups are automated in OnApp, but issues such as disk errors, space overages, load spikes, etc. can cause backups to fail. We keep a close eye on the backup process, and check data integrity periodically, so that you get an up-to-date and 100% reliable backup at any point of time.
It’s a jungle out there when it comes to server security. We help you achieve compliance to security standards like PCI DSS, HIPAA SAS 70, etc., and keep your infrastructure bullet proof through periodic security audits and hardening.
Backups are like parachutes. When it is needed, it should work flawlessly. With daily backup process monitoring and data integrity checking, Bobcares helps you maintain a fully available, up-to-date and 100% usable backup at any point of time.
Life is full of surprises. Some are un-pleasant, like a server crash. We help you design, implement and maintain a fool-proof disaster recovery solution that’ll bring your business back online from a catastrophic failure, with little data loss.
End-user Technical Support
Provide expert assistance round the clock.
Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd
Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:
Server Infrastructure Management
Ensure server speed, security & uptime.
We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.
Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:
100% white labeled
Email & Help desk support
US based phone support
Live chat support
Response and resolution time SLAs
Dedicated quality assurance team
VM/Web hosting specialization
Certified information security
Certified support quality
Server health monitoring
24/7 emergency support
Periodic server hardening
Regular performance optimization
Vulnerability monitoring and patching
Timely system updates
Backup & DR management
High availability maintenance
Unrivaled Expertise and Collective Experience Of Over 250 Engineers
Like how you wouldn’t trust a pharmacist to do a surgeon’s job, we don’t trust anyone who can spell “server” to manage your servers. That is why we insist on a degree in Computer Science Engineering for everyone in our team. In this way we know that when things get serious each member in our team can dive deep into their 4 years of hard-earned knowledge in Networking, Operating System, Coding and more to quickly engineer a solution.
One superhero is awesome. But then we went ahead and filled our ranks with more than 250 superheroes who help each other by sharing their knowledge and experience. That makes the Bobcares Engineering Services a formidable force in server infrastructure management. No matter what challenge comes our way, we’ll have a solution, usually within minutes.
What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!
I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers.
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!