Operating systems support

No matter what server platform you use, or the operating system you employ, chances are, we are already supporting it.

SEE PRICING  GET STARTED

Bobcares routinely manages server infrastructure covering a wide range of technologies. We take care of all technical support and system management tasks that includes, user administration, resource management, storage/network administration, network/system hardening, performance optimization, backup management, system upgrades, etc. Listed below are a few operating systems we administer on a day-to-day basis.

Supported operating systems

CentOS/Fedora/RHEL

Red Hat Enterprise Linux and its open source version CentOS is derived from the Fedora project, and is built for business critical applications such as e-commerce, telecommunications, etc.

Read about Bobcares Linux support

Microsoft Windows

The Windows Server series of products that include the editions 2008, 2008 R2, 2012, 2012 R2 and 2016 are business class server operating systems based on Windows NT technology.

Read about Bobcares Windows support

CloudLinux

CloudLinux is a RHEL based GNU/Linux operating system that’s built for shared hosting providers. It uses a customized OpenVZ kernel that protects each account from resource/security abuses.

Ubuntu

Ubuntu is a Debian-based GNU/Linux operating system developed by Canonical Ltd., and its server variant is used widely in business critical applications such as cloud hosting, e-commerce, etc.

Read about Bobcares Linux support

SUSE/OpenSUSE

SUSE Linux Enterprise Server and its open source variant OpenSUSE is a GNU/Linux operating system targeted at large organizations for physical, virtual and cloud workloads.

Read about Bobcares Linux support

Debian

Debian is a GNU/Linux operating system mostly popular as a desktop OS, but is also used widely in web hosting, VPS hosting, and cloud hosting applications.

Read about Bobcares Linux support

CoreOS

CoreOS is a lightweight operating system based on Linux kernel and is designed to support server clusters. It provides automation, ease of applications deployment, security and scalability.

How we help

IIS web server support

Everyone loves a fast, highly available website. But issues like application pool errors, user permissions, network permissions, etc. can cause websites to go down. We monitor your web services 24/7, promptly fix service failures, and help your customers recover from website errors.

Control panel support

Control panels offer an easy way to manage websites, but some advanced features such as scheduled tasks, SSL management, etc. can at times get complicated. Our cPanel, Plesk and WebsitePanel experts help your customers quickly resolve account management issues.

Mail server support

A fast and spam free email service is key in ensuring business productivity. We help your customers troubleshoot email configuration/delivery issues, and keep your email servers (such as Postfix, Exim and Exchange) running smoothly.

Database support

Every modern website stores its site data in a database. A database error in a shared server can cause downtime for hundreds of websites hosted in it. Our MSSQL and MySQL experts are at hand 24/7, and help your customers quickly recover from database errors.

Backup management

Backups are your safety net. Through data recovery tests, backup process fault monitoring, and continual improvement of backup systems, we ensure that you always have a reliable system and data backup to restore at a moment’s notice.

~

Server security

Security of a server can be guaranteed only through multi-layered security, reinforcing the defenses through frequent testing, and constant updates. Given below are a few of the common security administration procedures.

24/7 emergency administration

Today’s resource hungry applications not only need services to be available, but also be highly responsive. With 24/7 monitoring and emergency administration, we ensure your servers meet the performance standards.

Infrastructure setup

We aid in decision making and successful deployment of new systems by evaluating benefits of different hardware technology, far sighted capacity planning, and seamlessly integrating servers into the current infrastructure.

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

Server Management

Ensure server speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.

Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

N

24/7/365 availability

N

100% white labeled

N

Email & Help desk support

N

US based phone support

N

Live chat support

N

Response and resolution time SLAs

N

Dedicated quality assurance team

N

VM/Web hosting specialization

N

Certified information security

N

Certified support quality

N

Security monitoring

N

Performance monitoring

N

Server health monitoring

N

24/7 emergency support

N

Periodic server hardening

N

Regular performance optimization

N

Vulnerability monitoring and patching

N

Timely system updates

N

Backup & DR management

N

High availability maintenance

Start your support today!


Start your support in 3 simple steps.

GET STARTED

WANT TO SEE WHAT FITS YOU BEST?

Check out plans and pricing

NOT SURE WHAT SUPPORT YOU NEED?

Talk to our support specialist

Privacy Preference Center

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID - Preserves user session state across page requests.

gdpr[consent_types] - Used to store user consents.

gdpr[allowed_cookies] - Used to store user allowed cookies.

PHPSESSID, gdpr[consent_types], gdpr[allowed_cookies]
PHPSESSID
WHMCSpKDlPzh2chML

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_ga - Preserves user session state across page requests.

_gat - Used by Google Analytics to throttle request rate

_gid - Registers a unique ID that is used to generate statistical data on how you use the website.

smartlookCookie - Used to collect user device and location information of the site visitors to improve the websites User Experience.

_ga, _gat, _gid
_ga, _gat, _gid
smartlookCookie

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

IDE - Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

test_cookie - Used to check if the user's browser supports cookies.

1P_JAR - Google cookie. These cookies are used to collect website statistics and track conversion rates.

NID - Registers a unique ID that identifies a returning user's device. The ID is used for serving ads that are most relevant to the user.

DV - Google ad personalisation

IDE, test_cookie, 1P_JAR, NID, DV, NID
IDE, test_cookie
1P_JAR, NID, DV
NID

Close your account?

Your account will be closed and all data will be permanently deleted and cannot be recovered. Are you sure?