How we help
24/7 emergency administration
Today’s resource hungry applications not only need services to be available, but also be highly responsive. With 24/7 monitoring and emergency administration, we ensure your Linux servers meet the performance standards.
Patch and upgrade management
Timely patching and server upgrades ensure security and a better user experience, but it could lead to service downtimes if not managed properly. Its our priority to keep your servers updated, while ensuring zero downtime.
Monitoring system customization
Fine grained monitoring is needed in today’s application servers to continually improve quality of service. We customize the monitoring systems to record events as varied as web server load, backup timeliness, DNS query responsiveness, etc.
Backups are your safety net. Through data recovery tests, backup process fault monitoring, and continual improvement of backup systems, we ensure that you always have a reliable system and data backup to restore at a moment’s notice.
Security of a Linux server can be guaranteed only through multi-layered security, reinforcing the defenses through frequent testing, and constant updates. Given below are a few of the common security administration procedures.
Optimization and high availability
By implementing and maintaining software and hardware solutions such as load balancing, clustering, software optimization, SAN, RAID, etc., we ensure that applications get the resources they need to run smoothly and reliably.
We aid in decision making and successful deployment of new systems by evaluating benefits of different hardware technology, far sighted capacity planning, and seamlessly integrating servers into the current infrastructure.
Web server management
Every web master loves to have the latest web technology for their websites. We enable you to power the best web sites out there by keeping your web server feature rich and streamlined to effortlessly support a growing user base.
Database server management
The best online services are powered by reliable and fast database systems. We design, build and maintain stand-alone or clustered database systems of all types that meet the stringent performance criteria for world-class applications.
Mail server management
A fast and spam free email service is key in ensuring business productivity. Using load balanced mail gateways, anti-spam clusters, and feature rich webmail suites, we give your users a mail service that enables them to efficiently manage their work.
Data analysis and review
We meet with you regularly to report server infrastructure performance, critical events, and status of ongoing projects. Solution options are presented based on data analysis, that enables the infrastructure to maintain high quality of service.
End-user Technical Support
Provide expert assistance round the clock.
Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd
Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:
Server Infrastructure Management
Ensure server speed, security & uptime.
We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.
Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:
100% white labeled
Email & Help desk support
US based phone support
Live chat support
Response and resolution time SLAs
Dedicated quality assurance team
VM/Web hosting specialization
Certified information security
Certified support quality
Server health monitoring
24/7 emergency support
Periodic server hardening
Regular performance optimization
Vulnerability monitoring and patching
Timely system updates
Backup & DR management
High availability maintenance
Unrivaled Expertise and Collective Experience Of Over 250 Engineers
Like how you wouldn’t trust a pharmacist to do a surgeon’s job, we don’t trust anyone who can spell “server” to manage your servers. That is why we insist on a degree in Computer Science Engineering for everyone in our team. In this way we know that when things get serious each member in our team can dive deep into their 4 years of hard-earned knowledge in Networking, Operating System, Coding and more to quickly engineer a solution.
One superhero is awesome. But then we went ahead and filled our ranks with more than 250 superheroes who help each other by sharing their knowledge and experience. That makes the Bobcares Engineering Services a formidable force in server infrastructure management. No matter what challenge comes our way, we’ll have a solution, usually within minutes.
What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!
I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers.
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!