Linux hosting support

We help you get the best performance out of your Linux infrastructure.

SEE PRICING  GET STARTED

Linux is the most popular server platform due to its low TCO, stability and security. However, Linux servers could face performance and security issues if not maintained properly. With regular security/performance optimization and emergency server administration, our Linux engineers deliver high server uptime and reliability. Bobcares Linux Systems Administrators deliver 24/7 end customer technical support and provide reactive/preventive server management that keep your service top notch.

How we help

24/7 emergency administration

Today’s resource hungry applications not only need services to be available, but also be highly responsive. With 24/7 monitoring and emergency administration, we ensure your Linux servers meet the performance standards.

Patch and upgrade management

Timely patching and server upgrades ensure security and a better user experience, but it could lead to service downtimes if not managed properly. Its our priority to keep your servers updated, while ensuring zero downtime.

Monitoring system customization

Fine grained monitoring is needed in today’s application servers to continually improve quality of service. We customize the monitoring systems to record events as varied as web server load, backup timeliness, DNS query responsiveness, etc.

Backup management

Backups are your safety net. Through data recovery tests, backup process fault monitoring, and continual improvement of backup systems, we ensure that you always have a reliable system and data backup to restore at a moment’s notice.

Security administration

Security of a Linux server can be guaranteed only through multi-layered security, reinforcing the defenses through frequent testing, and constant updates. Given below are a few of the common security administration procedures.

Optimization and high availability

By implementing and maintaining software and hardware solutions such as load balancing, clustering, software optimization, SAN, RAID, etc., we ensure that applications get the resources they need to run smoothly and reliably.

Server deployments

We aid in decision making and successful deployment of new systems by evaluating benefits of different hardware technology, far sighted capacity planning, and seamlessly integrating servers into the current infrastructure.

Web server management

Every web master loves to have the latest web technology for their websites. We enable you to power the best web sites out there by keeping your web server feature rich and streamlined to effortlessly support a growing user base.

Database server management

The best online services are powered by reliable and fast database systems. We design, build and maintain stand-alone or clustered database systems of all types that meet the stringent performance criteria for world-class applications.

Mail server management

A fast and spam free email service is key in ensuring business productivity. Using load balanced mail gateways, anti-spam clusters, and feature rich webmail suites, we give your users a mail service that enables them to efficiently manage their work.

Data analysis and review

We meet with you regularly to report server infrastructure performance, critical events, and status of ongoing projects. Solution options are presented based on data analysis, that enables the infrastructure to maintain high quality of service.

Industries

web hosting outsourced helpdesk support

WEB HOSTS

data center outsourced helpdesk support

DATA CENTERS

SaaS providers outsourced helpdesk support

SAAS PROVIDERS

cloud hosting outsourced helpdesk support

CLOUD PROVIDERS

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

Server Management

Ensure server speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.

Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

N

24/7/365 availability

N

100% white labeled

N

Email & Help desk support

N

US based phone support

N

Live chat support

N

Response and resolution time SLAs

N

Dedicated quality assurance team

N

VM/Web hosting specialization

N

Certified information security

N

Certified support quality

N

Security monitoring

N

Performance monitoring

N

Server health monitoring

N

24/7 emergency support

N

Periodic server hardening

N

Regular performance optimization

N

Vulnerability monitoring and patching

N

Timely system updates

N

Backup & DR management

N

High availability maintenance

Start your support today!


Start your support in 3 simple steps.

GET STARTED

WANT TO SEE WHAT FITS YOU BEST?

Check out plans and pricing

NOT SURE WHAT SUPPORT YOU NEED?

Talk to our support specialist