Learn what to do in case Ubuntu XRDP closes after login. Our Server Management Support team is here to help you with your questions and concerns.

Ubuntu XRDP closes after login | Troubleshooting Tips

Remote desktop connections are a great way to access our Ubuntu machine from a remote location. However, if the XRDP session closes immediately after login, it can be frustrating. Fortunately, our experts are here with some troubleshooting tips.

Troubleshooting Tips

1. XRDP Service Status:

   First, we have to check if the XRDP service is running on our Ubuntu machine. We can do this by running this command:

   sudo service xrdp status

   In case XRDP is not running, we can start it with this command:

   sudo service xrdp start
2. Conflict with Other Remote Desktop Services:

   In some cases, issues pop up when multiple remote desktop services are installed. We have to make sure conflicting services like VNC or TeamViewer, are not running alongside XRDP. Hence, our experts recommend disabling or stopping these services before starting an XRDP connection.
3. Session Manager Configuration:

   Next, we have to check if the session manager is correctly configured for XRDP. We can find the session manager file at /etc/xrdp/startwm.sh. is set appropriately.
4. Permissions Issue:

   In some cases, permissions will prevent XRDP from starting the session successfully. Then, we have to confirm that the user attempting to log in has the necessary permissions. We can resolve the issue by adding the user to the “tsusers” group with this command:

   sudo adduser user_name tsusers

   After adding the user, we have to restart the XRDP service.
5. Network Configuration or Firewall:

   Next, check the network configuration and firewall settings to ensure that they are not blocking the XRDP connection. We have to make sure port 3389, is open and accessible on our Ubuntu machine.
6. XRDP Version Compatibility:

   Finally, check if the XRDP is compatible with our Ubuntu version or desktop environment. We have to update XRDP if there is a compatibility issue.

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Conclusion

In summary, our Support Techs demonstrated what to do if Ubuntu XRDP closes after login.