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How to fix FTP permission denied errors on Google Cloud

by | May 19, 2021

Don’t know how to fix FTP permission denied errors on Google Cloud? We can help you.

We may receive “Permission denied” errors while trying to edit Google Cloud Platform files via FTP.

As part of our Google Cloud Platform Services, we assist our customers with several Google Cloud queries.

Today, let us see how to fix errors while trying to save and upload changes to Google Cloud Platform files that we have downloaded and edited over FTP.

 

How to fix FTP permission denied errors on Google Cloud

In order to begin, our Support Techs suggest configuring an FTP client to work with the website on Google Cloud Platform.

There are different steps to fix “Permission denied” errors.

  • Identify Error

Suppose, we attempt to save changes to the website’s wordpress.conf file via FTP.

However, if we do not have the required permissions to save changes to wordpress.conf file, the FTP console will show:

How to fix FTP permission denied errors on Google Cloud

  • Connect to VM Instance

In order to fix the problem, we need to edit the file’s permissions in Google Cloud Platform. To do so, we need to connect to the VM instance via an SSH terminal.

  1. Initially, we go to the Google Cloud homepage, click the hamburger menu in the upper left-hand corner.
  2. Go to our Compute Engine, then to VM instances.
  3. Then we click on the SSH button to connect to our website via SSH.
  • Check File Permissions

Once we connect to the website via SSH, we need to check the permissions of the file we wish to edit.

For example, suppose the user is checking the permissions of wordpress.conf file.

In such a case, we execute:

stat -c “%a %n” /path/to/file
stat -c “%a %n”“ /etc/apache2/sites-available/wordpress.conf

This is to check the permissions of wordpress.conf file. If the permission of the file is 644, it will show as output.

  • Edit File Permissions

Since the file’s permission is 644, we may not have sufficient permissions to edit the file via FTP.

To fix this, we change the file’s permissions from 644 to 777, thereby granting all permissions:

sudo chmod 777 /path/to/file
sudo chmod 777 /etc/apache2/sites-available/wordpress.conf

We execute this command to change the permissions of wordpress.conf file from 644 to 777.

  • Restart Apache

We need to restart our Apache server for these changes to reflect.

$ sudo service apache2 graceful
[ OK ] Reloading web server: apache2

For most Apache configurations, the above command is to restart the Apache server.

However, for Bitnami Apache configurations, we run:

$ sudo /opt/bitnami/ctlscript.sh restart apache
  • Retry File Upload

Then we go back to our FTP Client and retry to upload the saved file.

Since the file has the permission of 777, we will be able to upload it to our server successfully via FTP.

However, this permission means that it is readable, writable, and executable by all users. Thus may pose a huge security risk.

So, after uploading the file, we change the permissions back to 644.

[Need help with the upload? We’d be happy to assist you]

 

Conclusion

In short, with chmod 777, we should be able to avoid Permission denied errors when uploading files via FTP.

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