wesupport

Citrix Hypervisor Support, End-User Support, Installation, Management & Monitoring

Bobcares manages many hypervisor solutions, including Citrix, and has a large specialist engineering team who has worked daily with virtualization technologies

EMERGENCY CITRIX SUPPORT     GET CITRIX SUPPORT

Plans and Pricing

Emergency Support

Emergency Citrix

As low as $39/hour
  •    24/7 on-demand support
  •    30 minutes response
  •    Direct Skype access
  •    Limitless server support*

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Server Support

Citrix Support

As low as $29.6/hour
  •    Server installation & configuration
  •    Error troubleshooting
  •    24/7 availability
  •    Limitless server support*

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End-user Support

End-user Support

As low as $75/month
  •    24/7 availability
  •    Helpdesk, phone & live chat
  •    100% white label services
  •    Industry leading response time SLA

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*Limitless Server Support does not put a limit on the number of servers or VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota.

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Bobcares & Citrix

Citrix Hypervisor configuration, deployment, support, maintenance and provider with industry leading SLAs

Bobcares takes pride in being a reputable, well-reviewed provider when it comes to virtualization expertise. We’re here to help you get the most optimal performing Citrix deployment as well as help you manage the complexities of the environment. We’ve deployed large hypervisor installs with complex storage & networking behind it and are ready to help you with your deployment.

Citrix installation & upgrades for all layers of the virtualization architecture

We understand that Citrix hypervisor installations can be complex and there are multiple layers to address in certain Citrix environments, we have the expertise and are ready to help you with your deployment. Further, we’re happy to back it with our industry-leading SLA.

Citrix emergency administration

RAID array errors, Citrix upgrade issues, network congestion, VM problems & exploits, faulty power units – a lot of things can affect service quality in a server environment. We keep a close eye on infrastructure health, and quickly resolve systems issues before it can affect service quality or your reputation.

Citrix VM abuse & security solutions

Citrix installs get their share of security issues, both inside & out, and the virtual machines underlying that install, some of which you can control, some you can not. This can include phishing, spamming, DDoS, IP range blacklisting, etc. We help your customers recover from, and secure their VMs against all kinds of abuse issues.

Citrix security & auditing

At Bobcares, security and stability are some of the elements that we have at the forefront of our minds every time we perform a task. Security comes, in our mind, with an exceptional level of priority for virtualization deployments due to the layers involved. While there are many different layers involved with a Citrix deployment, we ensure that your security is optimal and bullet-proof. We perform security audits as part of our work for you on a consistent basis and constantly review the security protocols of your Citrix install with you.

Citrix end-user support

At Bobcares, one of our specialties for many years has been assisting hosting providers as well enterprises and their customers via our industry-leading end-support support. If you’re interested in hearing a bit more about how we can help you & your customers, directly, with our white-label end-user support, talk to us.

Our Promise

To provide professional and caring outsourced support & server management services.

To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.

Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

Bobcares services are rated highly

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Rated 4.7 / 5 based on 375 reviews.
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Rated 4.6 / 5 based on 98 reviews.

Got questions?

We'll be happy to answer. A solutions specialist will get back to you within 12 hours.