Virtualized systems support

Virtualization technology is complex. How do you make it work for you? Let us help you.

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Virtualizing your infrastructure can give you a lot of benefits such as high uptime, application isolation, robust disaster recovery, etc. – if done the right way. But, things can easily go wrong if proper care is not given during system setup and continued maintenance. For instance, if resource usage of applications are not continually tweaked as per changing usage patterns, they can crash during peak usage hours – leading to critical business downtime.

For close to a decade, Bobcares has worked with hundreds of businesses world wide to build, maintain and operate server virtualization systems that meets all their strategic business goals. No matter the size of your business, or the kind of business you run, Bobcares helps you setup a server virtualization solution, take care of systems management, and support your customers to keep your business running smooth.

How we help

Build your system

A virtualization technology suitable for one business may not be right for another. We help you design and build a system that is custom designed to meet all your business goals.

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Migrate your servers

When moving to a new virtualized system, there can be many compatibility issues, and possible data loss. We analyze your current system, identify possible fault points, and migrate your servers with zero data loss.

Support your system users

System users often find it difficult to configure their client devices and applications to interact with server applications. We help your system users quickly resolve these errors so that there’s no business downtime.

Fix server/application errors

Database errors, failed updates, service crashes, etc. are common causes for application errors. We help you quickly locate the source of the error, and fix it before it can affect your customers.

Fix failed VMs

Application updates, resource limits, or OS upgrades can lead to virtual machine crashes. We troubleshoot boot errors, resource errors, and service failures to bring the VM back online as soon as possible.

Analyze/Upgrade VM resources

System users and server applications often need higher resources as the traffic to the VMs increase. We analyze resource usage trends in VMs, and upgrade resources as needed to fix bottlenecks.

Managing Cloud/VPS resources

As the system usage increases, resources like disk space, memory and CPU will be needed more. We help you analyze actual system usage, and assist you in scaling up or scaling out system resources as needed.

Resolve spam/hack issues

System users who administer virtual machines on their own, often run into security issues such as spamming or hacking. We help them quickly clean their servers, and restore IP reputation, so as to avoid business impact.

Fix high load in VMs

Resource limits, un-optimized database, poor coding, and a lot of other factors can lead to high load in servers. We help system users identify and fix performance bottlenecks before it starts affecting their business.

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Monitoring critical services

If a service error is detected within the first 5 minutes, it stands a high chance of resolution without extensive downtime. Expert engineers from Bobcares monitor all critical services 24/7 and fix issues within a few mins.

Keeping reliable backups

Backups are like parachutes. When it’s needed, it’d better work. We take daily backups of your system, and test its data integrity daily, so that you always have a reliable backup in case the whole system fails.

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24/7 emergency support

A lot of things, like hard disk corruption, file system errors, etc. can go wrong in a server infrastructure. Our engineers are on standby 24/7, so that in case something untoward happens, experts are just a call away.

Supported technologies

KVM

Kernal-based Virtual Machine is a native Linux kernel hypervisor technology that uses hardware virtualization to support a wide variety of guest operating systems.
Read more on KVM support

Xen / XenServer

Xen is the first popular open source hypervisor. It uses hardware assisted virtualization or paravirtualization technology to support a wide range of guest operating systems.

Hyper-V

Hyper-V (aka Windows Server Virtualization) is a Windows native hypervisor, that allows a variety of guest operating systems such as Red Hat, Oracle Linux, Debian, SUSE, etc.

Read more on Hyper-V support

Proxmox

Proxmox VE is a virtualization management platform that enables companies to deploy and manage LXC/OpenVZ based containers and KVM hypervisors.

SolusVM

SolusVM is a virtual server control panel that provides central administration facilities for OpenVZ servers, Xen hypervisors and KVM servers.

Virtuozzo

Virtuozzo is a OS-virtualization software that uses a modified Linux kernel to run multiple instances of Linux operating systems on the same physical machine.

Docker

Docker is a container virtualization based technology that automates the deployment of apps. It uses layered file systems and registries to streamline app shipment.

Read more on Docker support

LXC/LXD

Linux Containers (LXC) is an os-virtualization system that uses Linux kernel features such as cgroups and namespace isolation to achieve a very light-weight virtualization.

OpenVZ

OpenVZ is the open source variant of Virtuozzo, that uses OS-virtualization to run multiple operating system instances (aka containers) in the same physical server.

Virtualizor

Virtualizor is a web based VPS control panel that supports management of virtual machines created on OpenVZ, Xen PV, Xen HVM, XenServer and Linux KVM.

Industries

web hosting outsourced helpdesk support

WEB HOSTS

data center outsourced helpdesk support

DATA CENTERS

SaaS providers outsourced helpdesk support

SAAS PROVIDERS

cloud hosting outsourced helpdesk support

CLOUD PROVIDERS

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

Server Management

Ensure VM speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.

Recommended for: Virtual infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

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24/7/365 availability

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100% white labeled

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Email & Help desk support

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US based phone support