Docker makes it easy to deploy and scale apps on demand. However, maintaining a Docker infrastructure involves many critical activities like storage management, network management, infrastructure upgrades, DevOps, etc., that can eat up a lot of valuable time. This is where Bobcares can help.
Bobcares helps online businesses and Docker hosting providers deliver high quality of service and prompt technical support. We help you build, operate and maintain a Docker infrastructure, that is custom tailored for your unique requirements.
How we help
24/7 emergency administration
A degraded RAID disk, a database error, a network congestion, or anything similar can throw a wrench into a smoothly running Docker system. That’s why we keep a close eye on your Docker health and performance metrics, and rush to the rescue, 24 hours a day, 7 days a week.
Your customers look for fast, expert assistance when your app or service doesn’t work as intended. With Bobcares, your customers get instant access to application specialists, round the clock.
Building the perfect image
The size and composition of your Docker image plays a large role in your application performance. We help you build optimized Docker images that are feather light, tested for all real world usage scenarios, and easily scalable.
Bullet-proof Docker security
Docker containers share a common operating system kernel. An un-patched kernel vulnerability can be exploited by an attacker to gain control of the entire Docker system. We help you implement multiple layers of security that includes AppArmor/SELinux hardening, namespace securing, etc.
Lightning-fast Docker containers
As an application scales up, several bottle necks appear at the database layer, caching layer, network layer, etc. We devise custom monitoring methods for your applications, and tune the Docker infrastructure so that your apps run blazing fast at all times.
Reliable Docker backups
Life’s full of surprises. Some are unpleasant, like hard disk crashes. We help you configure a fool-proof backup system that keeps multiple versions of your containers and data volumes in secure locations. We further check the data integrity daily to make sure the backups work when needed.
Docker infrastructure setup
Should you choose SaltStack or Ansible? Should you choose CoreOS or CentOS? We help you answer these high level design considerations about your infrastructure, and help you build a Docker system that’s custom tailored to meet all your business goals.
Docker system upgrades
Docker and its ecosystem grows at a blistering pace. In order to remain competitive and to keep the systems secure, it is important to upgrade all system components as soon as an update is available. We keep your systems updated at all times while ensuring 100% compatibility with existing applications.
Docker management case studies
End-user Technical Support
Provide expert assistance round the clock.
Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd
Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:
Server Infrastructure Management
Ensure server speed, security & uptime.
We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.
Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:
100% white labeled
Email & Help desk support
US based phone support
Live chat support
Response and resolution time SLAs
Dedicated quality assurance team
VM/Web hosting specialization
Certified information security
Certified support quality
Server health monitoring
24/7 emergency support
Periodic server hardening
Regular performance optimization
Vulnerability monitoring and patching
Timely system updates
Backup & DR management
High availability maintenance
Unrivaled Expertise and Collective Experience Of Over 250 Engineers
Like how you wouldn’t trust a pharmacist to do a surgeon’s job, we don’t trust anyone who can spell “server” to manage your servers. That is why we insist on a degree in Computer Science Engineering for everyone in our team. In this way we know that when things get serious each member in our team can dive deep into their 4 years of hard-earned knowledge in Networking, Operating System, Coding and more to quickly engineer a solution.
One superhero is awesome. But then we went ahead and filled our ranks with more than 250 superheroes who help each other by sharing their knowledge and experience. That makes the Bobcares Engineering Services a formidable force in server infrastructure management. No matter what challenge comes our way, we’ll have a solution, usually within minutes.
What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!
I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers.
I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!