Call Us! 1-800-383-5193
Call Us! 1-800-383-5193

SolusVM Support, End-User Support, Installation, Management & Monitoring

Bobcares manages virtualization servers as well as virtualization control panels, such as SolusVM for hundreds of providers and as such we are your perfect partner for high-quality services.

Plans and Pricing

Shared Support

Emergency SolusVM

As low as $39/hour
  •    24/7 on-demand support
  •    30 minutes response
  •    Direct Skype access
  •    Limitless server support*

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 Dedicated Support

SolusVM Support

As low as $29.6/hour
  •    Server installation & configuration
  •    Error troubleshooting
  •    24/7 availability
  •    Limitless server support*

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All In One Support

End-user Support

As low as $75/month
  •    24/7 availability
  •    Helpdesk, phone & live chat
  •    100% white label services
  •    Industry leading response time SLA

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*Limitless Server Support does not put a limit on the number of servers or VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota.

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We are rated highly

Bobcares & SolusVM

SolusVM configuration, support, maintenance and provider with industry leading SLAs

Bobcares takes pride in being a reputable, well-reviewed provider when it comes to virtualization technologies. We’re here to help you get the most optimal performing SolusVM install as well as help you manage the complexities of the environment. We’re experts in KVM, Xen, OpenVZ, and more of the hypervisor technologies, all of which SolusVM supports. We back all this with an industry-leading SLA, to make us a fantastic partner.

SolusVM software installation & upgrades for all layers of the virtualization architecture

We understand that you need assistance with all layers of the deployment, SolusVM, the underlying hypervisors as well as the virtual machines and the technology running on those virtual machines. We’re here to help you with that process and we’re happy to back it with our industry-leading SLA.

SolusVM emergency administration

RAID array errors, Xen issues, network congestion, control panel bugs & exploits, faulty power units – a lot of things can affect service quality in a server environment. We keep a close eye on infrastructure health and quickly resolve systems issues before it can affect service quality or your reputation.

SolusVM VM abuse resolution

SolusVM installs get their share of security issues, as well as the hypervisors underlying that, and the virtual machines underlying those, some of which you can control, some you can not. This can include phishing, spamming, DDoS, IP range black listing etc. We help your customers recover from, and secure their VMs against all kinds of abuse issues.

SolusVM security & auditing

At Bobcares, security and stability are some of the elements that we have at the forefront of our minds every time we perform a task. While there are many different layers involved with SolusVM, including a multitude of hypervisor technologies, we ensure that your security is optimal and bullet-proof. We perform security audits as part of our work for you on a consistent basis and constantly review the security protocols of your SolusVM install with you.

SolusVM end-user support

At Bobcares, one of our specialties for many years has been assisting hosting providers as well as their customers via our industry-leading end-support support. If you’re interested in hearing a bit more about how we can help you & your customers, directly, with our white-label end-user support, talk to us.

Our Promise

To provide professional and caring outsourced support & server management services.

To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.

Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

Our customers our work

We go the extra mile to make our customers not just happy, but delighted with our service.

Trustpilot logo
As reviewed in TrustPilot on 4th Feb 2020.

Bobcares responded to my ticket within 15-30 minutes. Engineers are very knowledgable and it seems they already have SOP on every case. There is written NDA in the beginning of services so that gives better assurance on confidentiality.

Choirul Amri

Founder, Tekmatrik

google testimonial

As reviewed in Google on Feb 27th 2020.

Bobcares is amazing. I operate a small website hosting company for small businesses and associations that are looking for reliable service and I couldn’t provide it without Bobcares! Their response time is almost immediate and they are so thorough!

It is a pleasure working with them and at a small fraction of the cost of a full-time IT department it allows me to keep my costs low to my customers!

Greg Zilberfarb

Founder, My CloudHosts, LLC

google testimonial

As reviewed in Google on Oct 11th 2019.

I’ve been using Bobcares for nearly 3 years and they have been fantastic, couldn’t recommend them enough.

Nathan Platt

Managing Director, Solid Blue Liquid Hosting

Got Questions?

We’ll be happy to answer. A server specialist will get back to you within 12 hours.