Website Support

On-demand expert assistance to fix issues such as PHP errors, malware infection, and more.

 Professional consultation

 Customized solution

24/7/365 coverage

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Website Support

Managing a website is hard. We take care of complex website management tasks such as hack recovery, website migration, CMS upgrades, database restores, and more.

How we help

Here are a few common issues we resolve. The exact quote for your specific issue may vary based on the complexity, but this should help you get the ball rolling. Get started.

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Plugin/Theme updates

Backup setup/restore

Fix email errors

Layout/Style changes

Fix broken site

Feature addition

Don’t see your specific issue listed? Talk to an expert. If you need urgent assistance, use our Emergency Support service.

Not sure what help you need?

Let us know what issue you’re facing, and we’ll get back to you with solution options, and how to go forward.

Supported technologies

We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. See all supported technologies.

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Bobcares services are rated highly

Rated 4.6 / 5 based on 57 reviews.
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Frequently asked questions

What is a work estimate? How does it work?

Many issues such as server config errors or firewall issues get resolved within 2 hours. But some others, like database errors or malware-related activities, need extensive work and could take more than 2 hours.

The initial consultation covers 2 hours of server administration, but if the resolution takes more time, we will provide a plan to move forward and we will keep you updated about the progress of the work continuously.

Work done after the first 2 hours is billed in increments of 30 minutes.

How long do my hours remain valid?

They remain valid for up to 1 year. Many of our customers pre-pay for hours and use them as and when they need them.

Can investigation and fixes be clubbed?

Yes. For example, if we take 20 minutes to investigate, and 40 minutes to fix, we will bill you for only 1 hour.

What happens if I have hours left over?

You get credits for hours remaining. You may use them anytime within 1 year.

Got questions?

We'll be happy to answer. A solutions specialist will get back to you within 12 hours.

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